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Nagaraja Sugur

Nagaraja Sugur

Team Leader Operations

Followers of Nagaraja Sugur912 followers
location of Nagaraja SugurGreater Bengaluru Area

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  • Timeline

  • About me

    Vice President - Head of Performance Delivery COE, India at Fidelity Investments

  • Education

    • Vijayanagara Sri Krishnadevaraya University, Bellary

      1997 - 1999
      MBA Finance & Marketing

    • Indian School of Business

      2018 - 2018
      Negotiation Strategies Management

    • Indian Institute of Management Bangalore

      2019 - 2019
      Strategic Thinking & Data Fluency Strategy

    • Gulbarga University

      1995 - 1997
      Bachelor of Commerce Accounting

    • MIT Sloan Executive Education

      2020 - 2020
      Leading Organizations & Change Change Management

  • Experience

    • Thomson Reuters

      Jul 2001 - Mar 2005
      Team Leader Operations

    • Fidelity Investments

      Apr 2005 - now

      Lead major transformation programs & projects to help business partners achieve their strategic objectives. Responsible for leading a team of 150 employees and operations deliverable. Key job responsibilities include, partner management, performance management, staffing decisions, employee development and driving business improvements. Responsible for leading a team of 60 associates whose primary goal was to help our customers to safely deposit their employees' contributions into a employer sponsored retirement savings account. Managed 401(k) operations for Large Corporate Clients. Responsible for day to day operations, meeting SLAs.

      • Vice President - Head of Operations Excellence COE

        Jan 2021 - now

      • Director, CoE Leader

        Jul 2017 - Dec 2020

      • Service Delivery Leader (Senior Manager)

        Jan 2014 - Jun 2017

      • Leader Operations

        Nov 2010 - Dec 2013

      • Manager Operations

        Apr 2009 - Nov 2010

      • Operations Manager - US Retirement Services

        Aug 2007 - Mar 2009

      • Senior Team Leader

        Apr 2005 - Aug 2007

  • Licenses & Certifications

    • STRATEGY IS INNOVATION: HOW THE LEADERS OF TOMORROW CREATE THE FUTURE

      Emeritus
      Jun 2021
      View certificate certificate

    • Lean Six Sigma Black Belt

      QAI

    • Certified Scrum Product Owner

      Scrum Alliance
      May 2018

  • Honors & Awards

    • Awarded to Nagaraja Sugur
      Leadership Award Fidelity Investments
    • Awarded to Nagaraja Sugur
      President Circle Fidelity Investments Awarded to Top 1% of the employees at Fidelity Investments
    • Awarded to Nagaraja Sugur
      Voice Of The Customer Ambassador Disney Institute, Orlando FL

  • Volunteer Experience

    • Volunteer

      Issued by Fidelity Investments on Mar 2016
      Fidelity InvestmentsAssociated with Nagaraja Sugur