Lakshitha Udugama

Lakshitha Udugama

IT Support Technician

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location of Lakshitha UdugamaGampola, Central Province, Sri Lanka

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  • Timeline

  • About me

    System Support Engineer | Altria Consulting | Linux | Database | Snowflake | SEUSL

  • Education

    • South Eastern University of Sri Lanka

      2017 - 2022
      Bachelor's degree in Infornation Communication Technology Computer Network and security
  • Experience

    • PurchBest.com

      Aug 2020 - Dec 2021
      IT Support Technician
    • Fentons Limited

      Aug 2022 - Dec 2022
      Intern
    • Lanka Communication Services (Pvt) Ltd.

      Dec 2022 - Sept 2023
      Trainee Associate Engineer

      • Responsible for Implementation & management of the zimbra email solution - Single server and Multiserver. • Responsible for Implementation & management of the Postfix - Single server.• Zimbra server installation, configuration, troubleshooting, deployment, and administration.• Installation of OS security patches, upgrade application/packages of Linux servers in physical/virtual environments and configure hardware, peripherals, services, storage, etc.• Responsible for Implementation & managing Email security -Gsuite, Mailscanner, Proofpoint, Barracuda security gateways.• Responsible for Implementation & managing Nagios monitoring tool.• Implementing and configure squid proxy server. • Customer Support. Show less

    • Altria Consulting (Pvt) Ltd

      Oct 2023 - now
      System Support Engineer

      • Managing ETL processes and data loading.• Greenplum, Clickhouse and Snowflake Data warehousing Managment• SQL query writing.• Tableau Server Installation and Administration.• SSRS (SQL Server Reporting Services) administration.• Airflow server administration.• Responding to day-to-day support tickets.• Linux server issue troubleshooting and resolution.• Bash Scripting.• Zabbix server administration.• 24/7 Rostered Customer Support.

  • Licenses & Certifications

    • NDG Linux Essentials

      NIIT Foundation
      Jan 2022
    • Introduction to IoT

      Cisco
      Jan 2022
      View certificate certificate
    • Introduction to Cybersecurity

      Cisco
      Dec 2021