Lee-Ann Janse Van Vuuren

Experience

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  Equals

  May 2005 - Sept 2005

  Junior Developer/Database administrator

  SQL database administrationSoftware development and programming support.Debugging and database management.Business AnalysisVB.net programmingSQL Server programmingCrystal reports

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  CJS Securities

  Aug 2006 - Feb 2015

  Trading Support/Client Liaison Officer

  Back office Trading support on Agri, Financial and Yield X markets.Database administration on microsoft accessSpot basis Trading on SAFEXReconciliation of customer trading accounts.Allocation and transfer of client funds.Daily settlements with clearing member.Open client accounts and FICAClient Services and support.Debtors control.Physical deliveries of agricultural products through SAFEX and ESC.Technical Online trading support on swordfish.Assist compliance with analatical reports Show less

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  Simstone

  May 2015 - Jun 2017

  Credit Controller

  Implementation of necessary collection techniques and strategiesCollect and follow up on outstanding debts and ensure timeous payments and processingAge AnalysisMonthly statements and invoicesCredit Notes/Cashbook allocationsCredit Applications and credit vettingInvestigate and resolve queries and liaise with Customers

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  Munsoft (Pty) Ltd

  Jul 2017 - Sept 2024

  Analyzing and troubleshooting of technical escalations to provide a link between Support and Development.Focus on resolving issues without escalating.Prioritize and manage bugs submitted by the support department and determine if errors are transversal/impacting all clients.Identify improvement areas based on technical errors logged.Effectively handle escalated customer issues, including direct communication and updates with clients and leaders.Data analyzing and complex reconciliations. Show less

  • Software Developer

    Sept 2021 - Sept 2024

  • SQL Technical Specialist

    Oct 2018 - Sept 2021

  • User Support Technician

    Jul 2017 - Oct 2018
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  4GL Financial Software Solutions

  Jun 2024 - now

  Software Developer