Yuliia Melnyk

Experience

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  Allo

  Dec 2011 - May 2015

  Created and trained a highly effective team in the store, which led to the stable implementation of monthly sales targets. Ensured timely inventory and kept documentary records, which contributed to the actualization of balances and the timely identification and elimination of shortages. Ensured the smooth operation of the store, thanks to system planning, the ability to prioritize and control the implementation of current tasks. Using sales techniques and high quality service, I established trusting long-term relationships with the company's customers, thereby increasing their loyalty, which led to an increase in sales in the store. Maintained cleanliness in the store, updated the display of goods in the windows in accordance with the Merchandising rules established by the company, which led to an increase in traffic to our store.

  • Store Manager

    Feb 2013 - May 2015

  • Retail Shop Assistant

    Dec 2011 - Jan 2013
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  PROTORIA

  Mar 2016 - May 2018

  Samsung store manager

  Created and trained a highly effective team in the store, which led to the stable implementation of monthly sales targets. Ensured timely inventory and kept documentary records, which contributed to the actualization of balances and the timely identification and elimination of shortages. Ensured the smooth operation of the store, thanks to system planning, the ability to prioritize and control the implementation of current tasks.

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  EVO

  Mar 2020 - May 2020

  Head of the point of issue of orders of the online store ROZETKA

  Hired and trained 5 employees, creating a highly effective team that contributed to the full functioning of the new online store order pickup point. Demonstrated by my own example high-quality and friendly customer service, monitored the implementation of service standards by employees, increasing customer loyalty to the company and reducing the number of negative reviews. Ensured timely inventory and kept documentary records, which contributed to the actualization of balances and the timely identification and elimination of shortages. Show less

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  Columb Trade

  Jun 2020 - May 2021

  Logistics manager

  Using sales techniques, I successfully processed new leads for the company, which led to the conclusion of contracts with new clients. Recorded work with clients in the CRM system, which helped to complete current tasks for each client on time. Collected and processed feedback from the company's customers, thanks to which I improved my work processes and the company as a whole.

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  Columb Trade

  Oct 2021 - Apr 2022

  Logistics Manager

  I successfully negotiated with the company's clients and improved the quality of service and customer loyalty. Сonstantly monitored the financial situation for each client, thereby reducing the number of company debtors. Helped clients with the choice and purchase of a car at US auctions, reducing the percentage of risky and unprofitable purchases. Quickly and carefully created invoices for paying customers, thanks to which payments were made without delay and on time.

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  First Class Holidays

  Feb 2023 - now

  Skilled in managing supplier accounts, payment operations, and customer service, with a focus on ensuring timely payments and improving financial processes. Proven track record of reducing outstanding debtors, strengthening supplier relationships, and contributing to successful annual audits. Strong ability to collaborate across departments to enhance financial stability and optimize operations.

  • Account Administrative Assistant

    Feb 2023 - now

  • Accounts Executive

    Feb 2023 - now