Vivian Chan

Experience

• 

  China Unicom Global Limited

  Jun 2014 - Jan 2017

  Data Administrator

  1. **Manage Mass Data** - Handling large volumes of data within tight schedules using computational tools.2. **Generate Sales Reports** - Creating sales reports using analytic tools to support business decisions.

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  Hang Seng Bank

  Jul 2017 - Jul 2021

  1. Support Ad Hoc Data Analysis - Conducting analysis on products, customer segments, and channels to provide actionable insights.2. Collaborate on Targeting Strategy - Working with internal business users to develop targeting strategies for marketing campaigns using data analytics.3. Track Campaign Performance - Providing timely performance tracking to measure the effectiveness of marketing campaigns.4. Justify Data Patterns and Trends - Performing drill-down analysis to justify data patterns, trends, and findings in relation to the business environment and initiatives.5. Participate in Data-Driven IT Projects - Contributing to IT projects focused on real-time decisioning platforms, fulfillment automation, and omni-channel integration. Show less

  • Assitant Business Analytics Manager, Commercial Banking

    Sept 2020 - Jul 2021

  • Business Analytics Officer, Commercial Banking

    Jun 2019 - Aug 2020

  • Business Analytics Intern, Commercial Banking

    Jul 2017 - May 2019
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  THG

  Dec 2021 - now

  1. Manage Category Analytics - Overseeing the Skincare, Haircare, Cosmetics, Fragrance, and Body Care categories on THG Beauty global retail sites, including Lookfantastic, Cult Beauty, and Dermstore, from a data perspective.2. Lead Analytics Team - Leading a team of four to support category analytics insights, which involves establishing clear objectives, delegating tasks effectively, fostering collaboration, providing guidance on data analysis techniques, and ensuring the timely delivery of actionable insights to stakeholders.3. Produce Business Insights - Supporting the business through the production of insights and recommendations to address business problems.4. Collaborate with Teams - Working with the Buying, Merchandising, and Marketing teams to help create joint business plans with brand partners.5. Present in Strategy Meetings - Attending and presenting in external strategy meetings with brand partners.6. Recognized Achievement - Awarded Employee of the Month in September 2023. - Awarded Cyber Hero in November 2024 Show less

  • Category Analytics Manager

    Apr 2024 - now

  • Lead Category Analyst

    Feb 2023 - Apr 2024

  • Senior Category Analyst

    Dec 2021 - Jan 2023