Vivian Chan

Vivian Chan

Data Administrator

Followers of Vivian Chan830 followers
location of Vivian ChanManchester Area, United Kingdom

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  • Timeline

  • About me

    Category Analytics Manager at The Hut Group

  • Education

    • City University of Hong Kong

      2014 - 2019
      Bachelor of Business Administration (BBA) Major in Business Analysis (Managerial Statistic)

      SAS Programming (Advanced) Microsoft Excel VBABig Data Management and AnalysisManagerial Statistic Risk Management Spreadsheet Modelling

    • Loughborough University

      2017 - 2017
      Bachelor's degree Business and Economics

      Exchange Student, Management Science

  • Experience

    • China Unicom Global Limited

      Jun 2014 - Jan 2017
      Data Administrator

      1. **Manage Mass Data** - Handling large volumes of data within tight schedules using computational tools.2. **Generate Sales Reports** - Creating sales reports using analytic tools to support business decisions.

    • Hang Seng Bank

      Jul 2017 - Jul 2021

      1. Support Ad Hoc Data Analysis - Conducting analysis on products, customer segments, and channels to provide actionable insights.2. Collaborate on Targeting Strategy - Working with internal business users to develop targeting strategies for marketing campaigns using data analytics.3. Track Campaign Performance - Providing timely performance tracking to measure the effectiveness of marketing campaigns.4. Justify Data Patterns and Trends - Performing drill-down analysis to justify data patterns, trends, and findings in relation to the business environment and initiatives.5. Participate in Data-Driven IT Projects - Contributing to IT projects focused on real-time decisioning platforms, fulfillment automation, and omni-channel integration. Show less

      • Assitant Business Analytics Manager, Commercial Banking

        Sept 2020 - Jul 2021
      • Business Analytics Officer, Commercial Banking

        Jun 2019 - Aug 2020
      • Business Analytics Intern, Commercial Banking

        Jul 2017 - May 2019
    • THG

      Dec 2021 - now

      1. Manage Category Analytics - Overseeing the Skincare, Haircare, Cosmetics, Fragrance, and Body Care categories on THG Beauty global retail sites, including Lookfantastic, Cult Beauty, and Dermstore, from a data perspective.2. Lead Analytics Team - Leading a team of four to support category analytics insights, which involves establishing clear objectives, delegating tasks effectively, fostering collaboration, providing guidance on data analysis techniques, and ensuring the timely delivery of actionable insights to stakeholders.3. Produce Business Insights - Supporting the business through the production of insights and recommendations to address business problems.4. Collaborate with Teams - Working with the Buying, Merchandising, and Marketing teams to help create joint business plans with brand partners.5. Present in Strategy Meetings - Attending and presenting in external strategy meetings with brand partners.6. Recognized Achievement - Awarded Employee of the Month in September 2023. - Awarded Cyber Hero in November 2024 Show less

      • Category Analytics Manager

        Apr 2024 - now
      • Lead Category Analyst

        Feb 2023 - Apr 2024
      • Senior Category Analyst

        Dec 2021 - Jan 2023
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Vivian Chan
      Dean's List City University of Hong Kong Jun 2015
  • Volunteer Experience

    • President

      Issued by HKUYA Student Exchange Network on Sept 2018
      HKUYA Student Exchange NetworkAssociated with Vivian Chan
    • Hong Kong YDC Youth Ambassador 2019

      Issued by Hong Kong (HKSAR) on Jan 2019
      Hong Kong (HKSAR)Associated with Vivian Chan