Supratik Chatterjee

Experience

• 

  Wipro Technologies

  Jun 2004 - May 2006

  Technical Consultant
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  Hewlett-Packard

  Jun 2006 - Feb 2011

  >Remotely initialize, configure and manage Storage units & fiber channel switches.>Develop a detailed Action Plan based on the client’s issue and if required simulate and test the client’s configuration in order to recommend the best possible solution for the issue.>Create Advisories by Documenting Troubleshooting Steps/techniques of resolved issues for future use.Technical skills involved troubleshooting, maintenance of HP storage (Enterprise Virtual Array, Modular SAN Array, Enterprise Library, Left Hand Networks, San switches, Blade Storage, Virtual Libraries ) Show less

  • Technical Consultant Level II

    Jun 2009 - Feb 2011

  • Senior Systems Engineer

    Jun 2006 - May 2009
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  Accenture

  Feb 2011 - now

  Currently aligned with Accenture Technology vertical and supervise day to day operational and administrative activities, ensuring that all processes are followed / executed and that deadlines are met from the Project, Process, Program, People Management & Service Perspectives .My core responsibilities include:Project Service delivery in Cloud, Storage & Backup Space. Managing resources responsible for SAN/Backup Architecture, maintenance, Upgrades & Disaster recovery solutions. Driving Automation & Innovation Initiatives Process Alignment & RestructuringFront-ending corporate communication for potential sales leads. Show less

  • Senior Service Delivery Manager

    Dec 2022 - now

  • Operations Manager

    Dec 2017 - Nov 2022

  • Assosciate Manager

    Sept 2015 - Dec 2017

  • Team Lead

    Jun 2013 - Sept 2015

  • Senior Storage Administrator

    Feb 2011 - Jun 2013