Denys Pylypenko

Denys Pylypenko

System Administrator

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location of Denys PylypenkoCracow, Małopolskie, Poland

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  • Timeline

  • About me

    Consulting Support Engineer at Cisco

  • Education

    • State University of Information and Communication Technologies

      2009 - 2010
      Specialist degree Computer Engineering
    • State University of Information and Communication Technologies

      2005 - 2009
      Bachelor's degree Computer Engineering
    • National Technical University of Ukraine 'Kyiv Polytechnic Institute'​

      2018 - 2019
      Master's degree Computer Software Engineering

      Master's Thesis: "AI-powered Contact Center"

  • Experience

    • Car service

      Nov 2009 - Aug 2015
      System Administrator

      • Maintain Windows servers with DC and AD • Maintain Unix/Linux servers • Configure network routers • Configure network services (Firewall, NAT, DNS, FTP, SSH etc) • Maintain SQL server (Gupta SQL Server) • Support company network and workstations • Basic level of Cisco router configuration (interfaces, ACL, NAT) • PBX server install and configure, VoIP deployment • Video surveillance deployment, office access control • Website development support, web hosting administrating • Complete infrastructure remote control Show less

    • S&T Ukraine

      Jan 2017 - Dec 2020
      Unified Communications Consultant

      Experience with Cisco Unified Communications and Collaboration solutions, including: • Unified Communications Manager • Cisco Meeting Server • Cisco VCS / Expressway • Webex Meeting Server on-premise and cloud • Unified Contact Center Enterprise • Unified Contact Center Express • Routing and SwitchingDeployment: • Planning and implementing a complete migration scenario • Mounting and connecting servers • Acquiring necessary network services and network parameters (ex. routing, firewalls, ntp, dns, smtp) • Install and configure VMWare virtual environment • System install using templates and images (appliance or Windows Server) • SQL Server database deploymentConfiguration: • Setup Edge services for B2B and remote communications • Scripting and workflow scenarios for customer request processing according to company policy • Connect systems into one complete solution • Integrate different party solutions (Cisco and Skype4B) • Form and upload batch config data (csv, json) • REST requests to configure various featuresSupport: • Troubleshoot VoIP, PSTN, video communication issues • Troubleshoot network/firewalls issues • Monitoring server/service status over SNMP (Zabbix, PRTG) • Communicate with product developer on solving various issues Show less

    • Cisco

      Jan 2021 - now
      Consulting Support Engineer
  • Licenses & Certifications

    • Cisco Certified Network Associate Collaboration (CCNA Collaboration)

      Cisco
      Nov 2018
      View certificate certificate
    • 500-301 Cisco Cloud Collaboration Solutions (CCS)

      Pearson VUE
      Jun 2018
    • 648-244 Designing and Implementing Cisco Unified Communications on Unified Computing Systems (DIUCUCS)

      Pearson VUE
      Jun 2017