Austin Sego

Austin Sego

File Clerk

Followers of Austin Sego451 followers
location of Austin SegoMinneapolis, Minnesota, United States

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  • Timeline

  • About me

    Counselor & Tech Coordinator at Hope Community Church

  • Education

    • Ledership Development Institute

      2021 - 2024
      Biblical Thinking, Ministry Skills, Christlike Character

      https://ldi.hopecc.com

    • Gospel Care Collective

      2023 - 2023
      Biblical Counseling
    • Pekin Community High School

      2007 - 2011
      High School Diploma

      Activities and Societies: "Noteables" Show Choir, Concert Choir, Marching Band, Symphonic Band, Track and Field Team, Swim Team

    • Illinois Central College

      2012 - 2015
      N/a General Studies
  • Experience

    • Tremont Medical Clinic

      Nov 2008 - Oct 2010
      File Clerk

      • Created and updated accounts for patients• Organized file charts• Updated insurance information • Mailed bills• Various projects

    • YWCA

      Oct 2010 - Aug 2011
      Lifeguard & Swim Instructor

      • Certified in CPR, AED, and First Aid• Lead basic swim instruction courses to children of various age and ability

    • Riverside Community Church

      Jul 2012 - Oct 2015

      • Managed deployment, configuration, and maintenance of commercial audio, video, and lighting technology. • Managed deployment, configuration, and maintenance of multi-site network and server infrastructure• Provided IT support for church staff and its nonprofit partner.• Prepared media and technology for various live events such as church services, theater productions, and concerts.• Led a volunteer-based live production team for weekly services and events • Assisted the Technical Director in managing and maintaining all audio, video, and lighting systems. • Prepared media and technology for various live events such as church services, productions, and concerts. • Assisted in scheduling and leading the live production team for events and Sunday services. • Managed and maintained computer and network systems between 2 buildings, and provided technical support for coworkers.

      • Technical Director

        Sept 2014 - Oct 2015
      • Technical Assistant & IT Manager

        Jul 2012 - Sept 2014
    • IT360

      Oct 2015 - Mar 2017
      Support Technician

      • Handled support of service requests relating to all technology including workstations, servers, printers, networks, and vendor-specific hardware and software.• Handled all endpoint deployments.• Assisted in service migrations and upgrades, including Exchange to Office 365 and Windows 7 to Windows 10• Served as the subject matter expert for all VoIP phone system management and deployments

    • Samaritan Ministries International

      Mar 2017 - Mar 2019

      Responsibilities:• Servicing incidents and requests related to all company endpoints, including Windows and macOS workstations, mobile devices, printers, phones, and conference room technologyAccomplishments• Automating most of the macOS device deployment process, increasing efficiency and minimizing room for error• Creating a digital display system to show conference room availability and IT service statuses • Adopting a project management application to help our team organize projects and tasks Show less

      • Senior Desktop Support Engineer

        Mar 2018 - Mar 2019
      • Senior Desktop Support Specialist

        Aug 2017 - Mar 2018
      • Desktop Support Specialist

        Mar 2017 - Aug 2017
    • Suburban Community Channels

      Mar 2019 - Jul 2021
      IT Coordinator

      • Manage all things IT-related ranging from network and server infrastructure to user-facing endpoints• Improve processes and services such as automating endpoint deployments, implementing patch and application management solutions, and centralizing server and desktop management• Support video broadcast infrastructure at multiple locations including SCC's master control, the council chambers of 10 member cities, and SCC's mobile production truck

    • Hope Community Church

      Jan 2021 - now
      • Technical Coordinator

        Sept 2023 - now
      • Restoring Hope Assistant

        May 2022 - now
      • Leadership Development Institute Intern

        Aug 2021 - now
      • AVL Assistant

        Jan 2021 - Sept 2023
  • Licenses & Certifications

    • Customer Service Representative

      HDI
      May 2017
    • Certified Broadcast Networking Technologist (CBNT)

      Society of Broadcast Engineers
      Nov 2019
    • CompTIA A+

      CompTIA
      Jan 2019
      View certificate certificate
    • Association of Biblical Counselors - Level One Certification

      Association of Biblical Counselors
      Oct 2023
      View certificate certificate
    • ITIL Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Oct 2017
    • Dante Certification Level 2

      Audinate
      May 2019
      View certificate certificate
  • Honors & Awards

    • Awarded to Austin Sego
      Deans List Illinois Central College Jul 2015
    • Awarded to Austin Sego
      Deans List Illinois Central College Jul 2013
  • Volunteer Experience

    • Audio Engineer and Drummer

      Issued by Church on Oct 2009
      ChurchAssociated with Austin Sego
    • Full-time Ministry Intern

      Issued by Ace Teams USA on Jun 2011
      Ace Teams USAAssociated with Austin Sego