Scott Fillmer

Experience

• 

  Southwest Airlines

  Jan 1991 - Jan 1994

  Customer Service Representative

  • Customer Service Representative (SFO, DAL, SDF, BHM)• Provided highest level of customer service for the flying public• Skilled and trained for constantly changing customer service situations

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  Pieces of the Past

  Jan 1992 - Oct 2008

  Business Owner

  Started business of importing and distribution of jewelry components from Austria. Served customers worldwide for over 16 years until sale of business to pursue non-profit opportunities.• Ran all day-to-day operations of business, distribution and marketing• With over 100,000 customers, we maintained a 98% customer satisfaction rate• Increased sales and customer growth year over year for 10 years in a row

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  Scott Fillmer Photography

  Jun 1993 - now

  Photographer

  With 30 years experience as a photographer, I can capture most situations and stories in a unique perspective with a creative eye. Past commercial clients have included: Catalyst Leadership Conferences, Giant Impact, Craig Groeschel, Grace Campus Ministries, ESPN.com, SI.com, Aviation Today, and many others. For samples of my work please visit http://www.scottfillmer.com/photography-services

• 

  McLeod Software

  Jan 1996 - Jan 1998

  Installation and Training Specialist

  * Installed UNIX servers, trained clients on software package* Implemented upgrades on existing systems * Support installed systems with existing customers* Trained staff members on current user end systems

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  Cornerstone Church

  Oct 2008 - Mar 2022

  Develops, produces and publishes all media related content including videos, photography, graphics, and any visual means of connecting with the community.• Directs, films, and edits weekly promotional videos, photography, and graphics• Provides technical support for all staff and volunteers• Leads and maintains billing and revenue systems for organization Lead and developed teams to produce all live events and online streaming activities. • Lead and trained production team, audio engineers, and all sound equipment• Created all graphics, videos, and presentations for live events• Trained teams and maintained all systems for live stream, FOH, A/V, and lighting Lead all communication efforts for Cornerstone, including media published within and outside our organization, to promote and market the mission, vision, and values.• Developed and implemented communications strategy for our organization• Lead a Communications Team to carry out our strategy • Maintained all technology systems and provided support for staff• Produced and created promotional videos and graphics Worked with teams to produce all live events and activities includes all sound, lighting, audio video, and presentation materials.• Created and produced all videos and photography for events and activities• Built and trained teams for volunteer areas• Provided IT and Technical Support for all staff members Managed all day-to-day operations pertaining to receipt of revenue and funding, bookkeeping, billing, and technical support of the staff and leadership.• Developed policies for receiving $1.6 million budget funding• Maintained and built relationships with all vendors and customers• Supported all technology systems and provided technical support to the staff Developed and maintained the organization website and all aspects pertaining to technology within the organization including staff tech support, network administration, and user end hardware support.

  • Director of Technology and Media

    Sept 2021 - Mar 2022

  • Director Of Productions

    Apr 2016 - Sept 2021

  • Director Of Communications

    Nov 2014 - Apr 2016

  • Production Coordinator

    Jul 2012 - Nov 2014

  • Business Administrator

    May 2010 - Jul 2012

  • Website Developer

    Oct 2008 - May 2010
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  Pieces of the Past

  Jan 2020 - now

  Co-Owner

  My mission in business is to help make what you’re passionate about, successful. I enjoy helping others achieve their goals and objectives by successfully equipping them to reach that next level.My experience provides a wide range of skills including content writing, customer service, technical support for hardware and software in MacOS, iOS, iPadOS, WatchOS, Windows, and Android devices. I have a good working knowledge of HTML, CSS, JavaScript, React, git/GitHub, and Node.js, and extensive experience in live stream production, video editing, Final Cut Pro, Adobe Suite, MS Office, QuickBooks, Google Workspace, Slack, and Basecamp. Show less

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  Fillmer Innovation Group

  Jan 2021 - Jan 2024

  Technical Specialist

  My role is to aid their mission to partner with clients to find technological solutions to business problems.

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  The Drone Life, LLC

  Aug 2022 - now

  Content Manager

  * Research and draft 1,000 to 25,000 word articles comparing drone models, create in-depth guides, develop listicles, and more.* Manage SEO and Wordpress for content articles.* Develop new content for marketing and lead magnet articles