Asia Le

Experience

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  World Financial Group (WFG)

  Jul 2019 - Jun 2020

  Licensed Insurance Agent

  • Evaluated marketing feedback and client data to provide actionable insights for enhancing sales strategies.• Utilized Salesforce to manage client outreach and follow-ups, contributing to high levels of customer satisfaction.• Created growth forecasts for individual portfolios and insurance policies to support strategic planning and decision-making. • Trained new associates on company structure, sales processes, and compliance requirements, facilitating effective onboarding and adherence to best practices.• Built and maintained strong client relationships, enhancing the professional reputation of the organization and representing reputable insurance companies. Show less

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  The University of Texas at Dallas

  Aug 2019 - now

  Data Analysis and Visualization Project – Business Intelligence January 2023 – May 2023• Sourced, cleaned, and prepared large datasets for analysis, ensuring data integrity and quality (Alteryx)• Utilized advanced analytical techniques to analyze data and draw actionable insights.• Applied logical approaches to identify patterns and reasons behind conclusions drawn from the data.• Created compelling data visualizations to effectively communicate findings to stakeholders.• Demonstrated proficiency in data manipulation, statistical analysis, and visualization tools (e.g., Python, SQL, Tableau).Frontend Web Design - HTML, CSS, Java Show less

  • M.S. Business Analytics

    Jun 2024 - now

  • B.S. Information Technology and Systems

    Aug 2019 - May 2024
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  Vietnamese Student Association at University of Texas at Dallas

  Feb 2021 - Jun 2021

  Board Member

  Interned and assisted the Vice President Internal and the Treasurer in executing day-to-day operating activities of the student association, attended and participated in regularly occurring board meetings.Proposed and advised the board on community engagement at seasonal and local events, promoted national event attendance, and hosted online and virtual events for 200+ members in conjunction with other board members and officers.Produced and implemented documentation for sponsorship acquisition. Show less

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  Acima

  Aug 2021 - Jun 2022

  Digital Product Assistant

  • Facilitated efficient project management using Agile methodology, set initiatives, and tracked progression for Continuous Delivery releases (JIRA, Miro). • Managed and analyzed product backlogs for mobile apps, online retail sites, and web extensions, working with product teams to identify and resolve obstacles and adhere to release schedules.• Managed the acquisition and setup of 100+ retailers within the digital products’ marketplace, ensuring smooth integration and functionality. • Conducted investigations into potential fraudulent transactions and compiled detailed weekly reports on transactional data, ensuring compliance with standards and providing insights for goal-setting and performance tracking (Excel). Show less

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  BlackBox & Co.

  May 2023 - Aug 2023

  Process Analyst

  • Increased efficiency and consistency across cross-functional teams by providing suggestions to core engineering processes, designing process workflows and implementing a comprehensive Process and Standards repository (MS Visio).• Improved clarity and usability of existing documentation by developing and maintaining 13+ Process Documents and 3+ SOP manuals across multiple departments/teams. Created new documentation and implemented best practices to unclear processes and operations (SharePoint).• Streamlined operations and addressed inefficiencies by conducting interviews and researching departmental pain points, designing and updating process workflows to reduce inefficiencies and promote adherence to best practices. Show less

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  ImpactQA

  Aug 2023 - Oct 2023

  AI & Machine Learning Researcher

  • Conducted in-depth research on machine learning principles, tools, and Python libraries to develop an AI solution focused on code optimization and repair.• Produced comprehensive documentation and procedural guidelines for seamless knowledge transfer to incoming team members.• Explored diverse logical approaches for the development of self-healing code, enhancing code stability and reliability.