Madeline Wait

Experience

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  SIERRA MARINA, INC.

  Apr 2018 - Jul 2021

  Customer Service Assistant

  I worked the early and late summer season and assisted the manager in the office that also was in the customer service department. I learned how to multi-task between phone calls, customers in-person, and making sure we were operating efficiently and effectively. My skills were also used to count all of our boat parts and accessories and include them in the end of year inventory. My duties were based off of the computer so I am very familiar with different software types and had to learn how to operate them in a timely manner to get my work done. It was an all around skills job as I had much practice in different parts of functioning a business properly. The first year I was employed I was awarded the "Most Valuable Employee" by working over fifty hour weeks when we were short staffed in the office. Show less

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  Seasons Bistro & Tavern

  Oct 2020 - Aug 2021

  Waitress

  My job duties and responsibilities included welcoming and seating guests, communicating with the kitchen staff, and memorizing the menu to up sell appetizers, entrees, desserts, and an extensive wine and beer menu. I also established a great work ethic by maintaining high standards of multitasking and remembering multiple duties on hand. I demonstrated being a reliable employee by showing up to my shift early and staying hours later to help maintain steadiness in the busier times of the day.

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  University of Tennessee, Knoxville

  Oct 2022 - now

  University of Tennessee Housing, Vols @ Home Tour Guide

  Important role in helping students and families understand the different options of what on campus housing options the University offers. Skills range from being enthusiastic about personal experiences, knowing specifc details of room amenities, being personable to different backgrounds and interest, and being able to adapt to challenges along the way.

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  Victoria’s Secret & Co.

  Dec 2023 - Jan 2024

  Seasonal Sales Associate

  Excellent communication skills engaging with customers to effectively determine needs and requirements. Maintained well-stocked sales floor to drive product sales. Met and consistently exceeded target revenue generating over $140,000 in one day.

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  Blackberry Farm

  Jun 2024 - now

  Guest Service Associate

  At Blackberry Farm, I provided exceptional guest service, ensuring a seamless and personalized experience for visitors. My role involved managing guest inquiries, coordinating services, and handling various aspects of the guest journey to enhance overall satisfaction. I consistently delivered high-quality support in a fast-paced, luxury hospitality environment, contributing to the positive reputation of the resort.