
Marvis Imafidon

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About me
(MS.c II ITIL || CPM-PMP || Cyber Security II HCIA II HCSP II Team Lead Network Support Engineer LTE-Core at CYBERSPACE Nigeria
Education

Ecole Superieure Sainte Felic, Cotonou, Benin Republic
-Post Graduate Diploma Project Management Distinction
Ecole Superieure Sainte Felic, Cotonou, Benin Republic
2018 - 2020Master Of Science (MS.c) Project Management Distinction
Citizens Comprehensive College,Temu-Epe
1998 - 2004WASSCE, Sciences
Babi-Land Private School
1994 - 1998First School Leaving Certificate
Santa Maria Private School
1990 - 1994
Covenant University
2006 - 2011Bachelor Of Science (BSc) Computer Science
Experience

CYBERSPACE Nigeria
Feb 2014 - now. Analyzing existing VoIP networks and computer systems.. Developing architecture plans for voice and data services.. Installing network hardware modules including IP and PBX communication servers.. Knowlegde of LTE Network Design including the use of UGW, U2020, U2000. Provisioning of new subcribers into the LTE Network.. Meeting with IT Managers do determine the company’s networking needs.. Designing and implementing Cisco Unify systems.. Troubleshooting VoIP network issues.. Analyzing and upgrading network security systems and protocols.. Adding network users and managing company permissions.. Optimizing network installations for future expansion.. Training staff on network and system protocols.. Performing a variety of tasks associated with user provisioning and call routing within the assigned platform.. Build loaders for internal systems ensuring tasks are completed accurately and in a timely manner. Document and design call flow diagrams to ensure that all call variables have been accounted for in preparing a routing plan.. Complete testing to ensure that call flow is operating properly. Monitors and ensures compliance to standards, policies, and procedures.. Support the clients solution by correcting any issues with call routing or provisioning during the initial implementation phase, constantly communicating status of any issues with client Show less • Support every aspect of internal audit quality system program from audit planning, implementation, feedback and re-audit as required • Develop training modules for various data quality process sections.• Identify areas requiring training and ensure gaps are completely filled within given time frame.• Collaborate with supervisors for performance enhancement of least performing personnel.• Identify, estimate and correct deviations and defects in quality system process.• Configure management required audits and perform customer staging.• Inspect, monitor, record and report quality data for production and incoming Inspection activities to assist in operations.• Perform to direct by cognizant Quality management and Engineers.• Prepare documents to return material to vendors and interact across production and engineering to help resolve quality issues.• Utilize computer material movement transactions by moving components systematically.• Inspect incoming materials and develop defective material notices.• Ensure engineering assignments, specification and job drawings are complying with specifications and provide accurate documents.• Ensure accurate information is presented to audit engineering documents and installation workmanship.• Prepare list of deviations for correction and verify corrections as per established company standards.• Enhance quality across organization and provide stable performance to customers.• Ensure Proper documentation and Achieving of all documents. Show less • Plan, initiate, Design and manage information technology (IT) projects using Microsoft Project, Microsoft Visio. • Serve as liaison between business and technical aspects of projects.• Plan project stages and assess business implications for each stage.• Monitor progress to assure deadlines, standards, and cost targets are met.• Managed Multi-million naira projects for Zenith bank etc.• Adept at coordinating and managing multiple IT project simultaneously• Strong team-building and collaborative talents, including maintaining communication with stakeholders at multiple levels.• Responsible and accountable for the coordinated management of multiple related projects directed toward business and other organizational objectives.• Build credibility, establish rapport and maintain communications with stakeholders at multiple levels, including those external to the organization.• provide assistance and technical support to businesses or consumers that are experiencing technical, hardware, or software issues... Show less • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.• Identify the causes of networking problems, using diagnostic testing software and equipment.• Document network support activities• Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes• Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment• Install new hardware or software systems or components, ensuring integration with existing network systems• Install and configure wireless networking equipment, Install network software, including security or firewall software.• Install or repair network cables, including fiber optic cables• Perform routine maintenance or standard repairs to networking components or equipment• Troubleshoot network or connectivity problems for users or user groups• Analyze and report computer network security breaches or attempted breaches• Create or update technical documentation for network installations or changes to existing installations.• Document help desk requests and resolutions• Maintain logs of network activity Show less
Team Lead Network Support Engineer LTE-Core (Voice)
Oct 2020 - nowQuality Management System Lead Auditor (ISO 9001 : 2015)
Jun 2017 - nowIT Project Manager
Jan 2016 - Oct 2020Network Operations Engineer
Feb 2014 - Jan 2016
Licenses & Certifications

Chartered Project Manager
The Chartered Institute Of Project Management, GhanaMar 2020- View certificate

Agile Fundamentals : Including Scrum and Kanban
UdemyDec 2019 - View certificate

Business and Technical Writing Immersion
UdemyJul 2019 - View certificate

Introduction to Agile Project Management
UdemyJul 2019 - View certificate

Ultimate Microsoft Project - Beginner to Expert
UdemyJul 2019 
Cisco Certified Network Associate
Cisco
Project Management Professional
Project Management InstituteFeb 2018
Managed Engine Service Desk Training
C. Charles Resources LimitedSept 2008
Quality Management System Auditor (ISO 9001: 2015)
Tenol AlphaJun 2017
Microsoft Certified Technology Specialist (MCTS) : SQL Server 2005 Business Intelligence Development
MicrosoftJan 2012
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