Gerhard Wendenburg

Experience

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  Westfalia Separator

  Jan 1991 - Nov 1996

  Responsible for West Coast region of German manufactured high speed centrifugal separators sales for purification and separation in the wine, beverage, dairy, marine and power industries. Factory trained in Germany. Ran on site equipment tests, meeting performance requirements to secure sales with purchasing agents. Coordinated with engineers to have specifications written for equipment and submit proposals for projects sensitive to time and budgetary constraints. Coordinated company participation in industry trade shows. Show less

  • SALES ENGINEER

    Jun 1991 - Nov 1996

  • Sales Engineer

    Jan 1991 - Jan 1996
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  Pacific Bell

  Dec 1996 - Aug 2002

  Manage and coach team of fourteen service representatives in business office receiving inbound calls from business customers throughout California. Responsible for all aspects of coaching and developing service representatives including action plans, performance improvement plans, desk side monitoring, and remote supervisory evaluations.Coach Service representatives on STAR techniques to consultative sales of Pacific Bell products and services as well as coaching to service order accuracy. Handle customer escalations. DSL Trainer. Troubleshoot application software as local systems administrator for BOSS, SORD, PREMIS, ASOS, SSI and Company Intranet. Achieved 144.02% oftarget for 1999 on an office POSR product sales level, and 135.46% on a section POSR product sales level in 2000. Achieved President's Club status for 2001 as the number 5 coach manager in the state for POSR product salesattainment of 125.3%. Show less

  • VALUED ACCOUNTS SALES CENTER MANAGER

    Jan 1998 - Aug 2002

  • AFFINITY TEAM SUPERVISOR

    Dec 1996 - Dec 1997
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  SBC Communications

  Sept 2002 - Mar 2005

  QUALITY M+P PROCESS MANAGER

  Analyze and manage content and performance of Bell Advantage, National Dealer and Alternate Channel company websites. Develop methods and procedures delivering current content for voice and data promotions, pricing and product information for use by Authorized Sales Representatives and National Dealers under contract with SBC.Coach and promote sales of products and services in driving traffic to company websites, through the timely release of flash news bulletins and spotlight web pages. Head task force for streamlining and improvement of channel/sales agent order interfaces and processes. SQL server maintenance and analysis of sales tracking program SORDProcessor. Analyze and report on daily channel sales results through point of sale reporting to Alternate Channelsleadership team. Show less

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  AT+T

  Apr 2005 - Dec 2008

  Promoted to outside Technical Sales Specialist, overlay partner position, supporting Regional Business Markets Account Managers in San Francisco Bay Branch. Aggressively prospecting in moduled accounts for WAN/LAN data IP sales opportunities. Identifying and closing Internet and WAN sales involving traditional copper Multi Link Point toPoint Protocols, Ethernet Fiber Internet, DS3 Fiber Internet, Bustable DS3, MPLS-Private Network Transport, AVPN, EVPN, Network Based Firewall, ANIRA, Managed Access Router Redundancy Option (MARO), IP Flex Reach, vDNA Secure Email Gateway, WebSecurity and Remote Vault sales. VoIP phone equipment system sales and hardwareswitch sales of Cisco, Nortel, Shoretel, and Avaya gear. Post sales project management. DENM trained and certifiedNovember 2007. Show less Outside sales, single point of contact, Account Manager for module of 140 medium sized business accounts throughout state of California. Aggressive sales quota target attainment. Accountable for total billed revenue, and increasing contracted revenue. Responsible for selling company data and voice products and services to assigned customers. Responsible for meeting with customer, presenting and delivering proposed bundled solutions for managed internet services, wide area network-private network transport, Opteman, voice over ip as well as disaster recovery collocation solutions. Sold multiple MPLS PNT Networks. Last significant sale this year to American AgCredit for 19 site MPLS PNT network, securing $522,432.00 in contracted revenue. Datacom telephony and LAN/WAN consultative equipment sales. Aggressively pursue opportunities with internal AT&T channel partners tohelp close sales. Largest datacom equipment sale year to date in Don Averill organization. Total equipment and maintenance sales year to date of $930,652.00. Successfully completed classroom, leader led data training in Frame Relay,Private Line, AT&T Managed Internet Services, AT&T VPN Strategy, Enhanced VPN Services, IP Services,Data Transport, Basics of Customer Data Networking, Remote Vault and FatPipe training. Handle all aspects of customer relationship and customer satisfaction. Second in branch for customer satisfaction CEE number in 2006, achieving 252.7% year to date. New sales revenue attainment of 246.72% year to date. Closed eCRM Sales ContestWinner for 1 quarter 2007. Show less

  • Technical Sales Executive II

    Jun 2007 - Dec 2008

  • ACCOUNT MANAGER

    Apr 2005 - May 2007
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  AT&T

  Jan 2009 - Sept 2010

  Sales Engineer II

  Project Management of multisite, complex data projects. Project management and implementation tracking of complex data projects from orders being issued, through to first bill review, Chartered with reducing product implementation cycle time and increasing TBR. Voip EaMIS, MIS, MPLS-PNT, ANIRA, AVTS, IP Flex, IP Flex PNT, Business in a Box project management. Project single point of contact for account team and customer. Verifying order accuracy and coordinating test and turn up with both internal provisioning teams and external customer IT and voice vendors Show less

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  AT+T

  Sept 2010 - now

  Technical Sales Consultant II

  #1 Technical Sales IP Data Specialist in California and Nevada in National Business Markets for 2013, finishing at 163.5% of target in New Sales Revenue. Overlay for National Business Markets Account Managers in Orange County and Los Angeles CA NBM Branch. Consultative sales of public and private data networks. Architecting and pricing public and private Enterprise networks. Assessing bandwidth and security needs and presenting comprehensive bundled data solutions using PIERS consultative sales model. Aggressively prospecting in moduled accounts for WAN/LAN data IP sales opportunities. Identifying and closing Internet and WAN sales involving traditional copper Multi Link Point to Point Protocols, Ethernet Fiber Internet, DS3 Fiber Internet, Bustable DS3, MPLS Private Network Transport, AVPN, EVPN, Network Based Firewall, ANIRA, Managed Access Router Redundancy Option (MARO), VoIP-IP Flex Reach, vDNA, Secure Email Gateway, WebSecurity and Remote Vault sales. Colocation and Hosted Cloud Solutions. VoIP phone equipment system sales and hardware switch sales of Cisco, Nortel, Shoretel, and Avaya gear. AT&T MPLS Certified May 2011. Show less

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  AT&T

  Jun 2014 - now

  Technical Sales Consultant III

  Technical Sales Consultant for City of Los Angeles in AT&T Government Solutions group. IP solutions sales for all departments under the City of Los Angeles, ITA, LAX, LAFD, LAPD, LA Pensions. Local and Wide Area Ethernet network sales via ASE. Private Network MPLS architrecting and sales via AT&T's AVPN product. VoIP transformation utilizing premise based and Hosted Voice Solutions. VoIP-IP Flex Reach, vDNA. Network Based Firewall, ANIRA, Managed Access Router Redundancy Option (MARO), Secure Email Gateway, WebSecurity. Hosted Cloud Solutions. Calnet II, Calnet III Contracting along with RFI and RFP responsibilties. Show less