Kalpesh Sahu

Experience

• 

  VERMEER INDIA (Worldwide Machinery Solutions Pvt. Ltd.)

  Aug 2013 - Mar 2015

  WorkShop Incharge/Service Engineer
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  RENAULT JABALPUR (khatwani Motors Pvt. Ltd)

  Mar 2015 - Jul 2018

  Technical Manager/Coordinator (Co-Tech)

  Technically Skilled with Experience in the Automobile industry. Familiar with all Indian Automobile Vehicles Specially in Renault Vehicles. Excellent at juggling multiple tasks and working under Pressure. Technically Savvy with Training and Presentation Skills..

• 

  Maruti Suzuki India Limited

  Jun 2020 - now

  • Impart Trainings (Basic, PMS, Advance, Special Diagnosis, SSQS Bronze Certification Courses & New Model Trainings for Suzuki satellite Training Areas & Regional Training Centers.• Arranging Assessment & Documents Verification for New Manpower Entry in the DMS System.• Following Up Dealerships for Their Technical/Non-Technical Courses & Assessments in Mobile Application for their Completion.• Yearly Evolution of the Dealership’s Manpower to Maintain Their Quality work.• Plan Technical Trainings for the Dealership manpower to Reduces Repeat Repair & to Improvement their Diagnosis Skill, Work time & Quality Repair.• Audit Dealership, outlets & Service Station for Manpower, Special tools, Vehicle Safety & Worker Safety Parameters Monthly.• Audit Service Station for Checking that All Manpower working as per Their Training or not.• Submitted Reports to Regional Skill Development Manager – Training Department of Maruti Suzuki India Ltd. Show less • Visit Maruti Authorized Dealership, Outlets & Service Station.• Audit All Manpower for Their SOP (Standard Operation Procedure).• Monitor Welcome Call, SMR (Service Marketing Reminders Calls), PSF (Post Service Follow up Calls) Calls & Appointments of the vehicle in Daily Basis.• Monitor to Deliver Vehicle on Same day & Minimum Holding for Next day, Taking care of Hold up Vehicles Daily basis.• Analysis for Repeat Repair & Revisited Vehicle & Impart Training for Manpower for the same.• Encouraging Dealers to maintain all the Standard Procedure in the Dealership as per Maruti Suzuki SOP’s.• Audit Maruti Authorized Dealership, outlets & Service Station for Manpower, Special tools, Vehicle Safety & Worker Safety Parameters.• Audit Maruti Authorized Service Station for Checking that All Manpower working as per Their Training or not.• To do best for maintaining Dealer’s CSI (Customer Satisfaction Index) & BSC (Balance Scorecard) to improve Dealer’s rating as a competition with others Dealer.• Expanding of Dealer Service Network.• Submitted Reports to RSDM – Maruti Suzuki India Ltd. Show less

  • Territory Skill Development Manager

    Aug 2018 - now

  • Territory Service Manager

    Jun 2020 - May 2021