Shane McKenna

Experience

• 

  Radio Direct Group

  Sept 2001 - Jul 2004

  Store Manager

  Promoted rapidly from sales associate to store manager and led turnaround taking store from bottom performance to a top performer consistently. Direct P&L accountability: managed all areas of staffing, sales, inventory management, ordering, compliance and security. Managed and developed a team of sales and technical service associates.

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  Sprint Nextel

  Jul 2004 - Aug 2005

  Sales Representative

  Led internal and external sales and marketing closing voice and data solutions targeting consumers and commercial accounts. Managed a full sales cycle, including analysis, presentation, demonstration, close and technical support. Consistently exceeded objectives in all key metrics (sales volume, customer service, referral generation, renewals).Achieved #1 sales ranking out of 75 sales reps in four of 13 months in position.

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  TeleNav

  Aug 2005 - Apr 2012

  • Member of corporate strategic advisory boards; participate in short and long range planning driving new business development, new product development/enhancements and best practices creation.• Instrumental in driving revenue and penetration of new sales channels and products (mobile advertising, premium services, enterprise, automotive) delivering 165% growth in 2011 over 2010. • Achieved top performance nationally for customer retention and account development: instrumental in increasing company revenue by $10.6 million in 2011 over 2010, as well as increasing subscribers by 53% in 2011 over 2010. Show less

  • Strategic Implementation Manager

    May 2009 - Apr 2012

  • Public Sector Channel Manager

    Sept 2008 - Apr 2009

  • Tier 2 Channel Manager

    May 2007 - Sept 2008

  • Channel Support Specialist

    Aug 2005 - Apr 2007
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  Sprint

  Apr 2012 - Sept 2018

  • Responsible for on boarding, training and coaching new employees to the company during their 1st 90 days of employment.• Performance coach for new hires, seasoned and tenured sales reps.• Creating workshops and course curriculum to reduce performance gaps observed during field observations. • Pre and post sales application & wireless data support. • Helping companies reduce costs and maximize profits implementing measurable solutions.

  • Sales Trainer & Performance Coach

    May 2017 - Sept 2018

  • Solution Engineer

    Apr 2012 - Apr 2017
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  Chicago Police Department

  Sept 2018 - now

  Police Officer

  • July 2023 -Current: Professional Counseling Division, EAP & Peer Support • September 2021 -June 2023: Recruitment and Retention Unit, Office of the Superintendent • January 2023 -October 2022: Business Liaison Officer 47th Street 002nd District • September 2022 -December 2022: Saturation City Wide Unit• May 2019 - August: 2022: 002nd and 005th District patrol