Jinxin Dam

Experience

• 

  JunHua Bilingual Academy

  Jun 2015 - Aug 2017

  Summer Camp Coordinator

  - Organized engaging science, writing and team building activities for 25 grade students- Oversaw camp teachers to ensure they were meeting JunHua’s goals of a fun learning environment- Prepared students for annual end-of-summer event showcasing their work and progress- Created and managed all media content for current and potential clients to generate more business- Settled all client discrepancies leading to smoother operations and improved relations

• 

  MSU VITA

  Jan 2016 - Apr 2018

  Basic Tax Preparer

  - Prepared income tax returns for low-income households of Lansing- Volunteered 40+ hours ensuring that taxpayers received all tax credits they were entitled to

• 

  Delta Sigma Pi - Gamma Kappa Chapter

  Apr 2017 - Dec 2018

  VP of Operations

  - Maintained constant communication with members to promote involvement within the organization- Ensured members were updated with their current membership standing- Optimized the fulfilling membership requirements process through continued promotion of Gin System

• 

  BARE Essential Oil

  Jan 2018 - May 2018

  Design Lead

  - Collaborated with client to create a logo depicting what the company represents - Worked together with team members and client to finalize website theme, design specifications, and key content to foster a more effective and improved customer experience

• 

  The Dow Chemical Company

  May 2018 - Aug 2018

  Information Systems Intern

  - Constructed sustainable and comprehensive data visualization tool to illustrate key supply chain metrics across the organization- Worked with account executive of major global customer to build dashboards for increased visibility and more informed decision making- Created comprehensive user guides to further improve the ease of usability for data visualization tool

• 

  Dow

  Jun 2019 - now

  • Digital Order Control Tool o Lead the governance process and assist with documentation and testing events o Help map and automate CVC Forecast ID data from DOC tool into OMP to maintain consistency across solutions and improve visibility • Work with business function to automate Smart Price integration into OMP to help users better forecast revenue and make more accurate pricing decisions• Responsible for reviewing and approving Factory Calendar changes• Monitor and troubleshoot ISC Planning L4 ticket queues to ensure timely resolution• Focal point for Business Process Automation (CPS to Redwood RMJ system) to ensure we have tested key jobs in the system and are ready for the final migration Show less • Build and maintain relationships across IT teams and within the business to better understand strategies and priorities to help map IT enabling capabilities and solutions to the various business needs. • Maintain internal Team Lead role and responsible for accurate time tracking to budget hours for projects• Construct dashboards to help businesses proactively oversee their workstation upgrade process • Responsible for building and uplifting the Digital Portal, NAA, EMEAI, and Global Commercial Portal• Organized and facilitated global monthly Industrial Solutions BIT meetings• Assisted with Fixed Camera System setup for Polyurethanes EMEAI• Collaborated with Digital Commerce Team to implement Polyurethanes Customer Time Calculator• Assisted with Polyurethanes' Competitive intelligence initiative Show less • Leveraged previous experience to consult, implement, and drive adoption and value realization of Dow’s analytic and reporting solutions • Using extensive knowledge of DSR, Story Builder, AFO, and Power BI – accelerated business decision making through consultation, requirements gathering, solution development, and training• Improved product line visibility for Global Supply Chain Planners• Build dashboards for P&SP and PU business to help streamline business decision making• Help design, test, and create documentation for the Analytics@Dow portal launch • Managed support activities for Power BI and Analysis for Office self-service tools• Create help documentation and dashboards for OMP DSR reports to improve user experience Show less

  • Senior Information Technology Analyst

    Apr 2024 - now

  • Information Technology Analyst

    Jul 2022 - Apr 2024

  • Business IT Analyst

    Jan 2021 - Jul 2022

  • Business Intelligence Analyst

    Jun 2019 - Jan 2021