Samuel S.

Experience

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  State of Michigan

  May 2011 - Oct 2013

  Developed recommendations for organizational improvements regarding performance assessment, labor relations, dispute resolution, classification, recruitment and retentionConducted new hire orientations and ensured talent gained a solid understanding of benefits, policies and procedures, and time and attendance system Served as the primary contact with providers on workers’ compensation, unemployment insurance, retirement and pension plans. Ensured compliance with all local, state, and federal employment related laws and regulations; provided guidance and training to supervisors and staffSupported learning and development programs including new hire orientation, internal training and education, identified and planned external learning opportunities, working on annual training planning, and budgetingMonitored the HR system, responded to inquiries with a sense of urgency when necessary and escalated others for research/review to the appropriate departments both internally and externallyManaged the integrity and maintenance of all employee data in the Human Resources Information System (MyHr). Developed and ran reports for audits, surveys, and analysis. Utilized technology to support automation of HR processesGuided and coached managers on how to appropriately manage and resolve HR issues (e.g., performance management, leaves of absence and terminations)In coordination with senior human resources leadership responded to employee relation hotlines and tier one complaints Credentialing Specialist, Department of Technology, Management & Budget, 2011 – 2012 Provided high standards of customer service in a call-center environment accurately and efficiently responding to inquiries concerning retirement, pension, and insurance benefits Show less Performed benefits administration to include open enrollment activities; reconciling and approving invoices for payment; communicated benefit information to associates.Provided payroll support as needed, including but not limited to: preparing and entering data into NEOgov automated payroll system, ensuring accurate and timely payroll and compliance with all applicable state and federal wage and hour laws; preparing payroll reports and performing various account reconciliations as needed; and maintaining current knowledge of applicable state and federal wage and hour laws.Developed and maintained records, reports and logs to conform to EEO regulations; maintains compliance with federal and state employment regulations; attends / participates in Unemployment Compensation hearings as neededManaged employee leave activity (short or long term disability, personal leaves of absence, worker’s compensation, etc.), providing updates to management as requiredSupported recruiting activities including but not limited to job description development, interview scheduling, offer letter production, pre-employment screening, new-associate on boardingActed as liaison and first point of contact for employees with policy, benefit or other HR-related questions, exercising independent and judgment in resolving or escalating issues as neededAssisted with development and implementation of employee-engagement activities such as recognition, service milestone programsMaintained human resource information system records and compiled reports from the database as needed; managed ongoing personnel file audit and documented imaging for all employee-related recordsDirected and coordinated corporate office services, managed office vendor relations and coordinated meetings / events as needed. Recruiting Departmental Technicians Show less

  • Human Resources Generalist

    Apr 2012 - Oct 2013

  • Credentialing Specialist Supervisor

    May 2011 - Apr 2012
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  Posterity Group, LLC

  Oct 2013 - Mar 2016

  Director of Human Resources

  Tracked staff requests pertaining to operations and liaise with building property manager regarding tenant-landlord issuesLed talent acquisition, hiring, and performance management efforts for a large and geographically diverse workforce Managed and resolved complex employee relations issues with guidance from external counsel, as appropriateEstablished effective investigation processes that were objective and compliantDeveloped customized recruiting and interviewing plans for each open position in collaboration with managers and in alignment with organizational goals and objectivesImplemented benefit and compensation plan strategies to meet the needs of employees while controlling costs, achieving industry standards, and maintained legal complianceDrove employee engagement to build a culture of accountability, resolved conflicts, authorizing disciplinary action, and counseling employees regarding performance Administered the performance review program, implemented cutting-edge performance enhancement strategies, and maintained salary compliance and equity within the organizationCollaborated on the design, testing, and implementation of human resource information system (HRIS) upgrades and enhancements, and maintained confidential personnel recordsManaged all administration aspects of headquarters, staffing, facilities, telecommunications, database management, fulfillment, purchasing, shipping and receivingPrepared manuals outlining regulations, and established procedures for handling, storing, and keeping records, and for granting personnel and visitor access to restricted records and materialsMaintained office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions Show less

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  Metronome LLC

  Jul 2016 - Jan 2019

  Director of People & Culture

  Fostered a culture of continuous process improvement and employee engagement and ensured highest quality of human resource services throughout the organizationDirected resources, and tools to execute on key organizational initiativesProvided strategic guidance regarding complex employee relations issues and grievancesEstablished staff structure with clear roles, capabilities, core functions, and management relationships that maximized individual and team potential and ensured accountability for organizational performanceDrove organization-wide strategy for recruiting, onboarding, developing, and retaining exceptional and diverse talent that made a positive and sustained impact on Metronome’s missionDeveloped organization strategies by identifying and researching human resources issues, contributing information, analysis, and recommendations to organization strategic thinking and directionImplemented human resources strategies by establishing department accountability, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relationsBenefits Administration: Managed benefits enrollment and administration for all employees (health and dental insurance, pension, flexible spending accounts); coordinated annual open enrollment process and ensured annual plan documents were updated to ensure compliance; managed FMLA processes, COBRA administration and short-term and long-term disability claimsAccomplished special project results by identifying and clarifying issues and priorities; communicated and coordinated requirements; expedited fulfillment; evaluated milestone accomplishments; evaluated optional courses of action; changing assumptions and direction Show less

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  Sam Sanders Consulting Group

  Jan 2019 - Jun 2023

  Chief Executive Officer

  Provides strategic leadership for the organizationDecides or guides courses of action in operations by staffServes as guardian of Sam Sanders Consulting Group’s organizational cultureEstablished and updates the organization's design, long-term vision and goals alongside other executives and senior managementConsults businesses on best practices on establishing quantifiable metrics to track profit and loss and when to pivot business operational methods Consults executives, business owners and leaders on best practices regarding employee relationsPerforms business development, capture, and sales functions within the Intelligence Community, Federal Law Enforcement, and Homeland Security communitiesDevelops business prospects by studying economic trends and revenue opportunities; projecting acquisition and expansion prospects; analyzing organization operations; identifying opportunities for improvement, cost reduction, and systems enhancement; and accumulating capital to fund expansionOversee financial performance and risk profile while ensuring that all of regulatory obligations are met; manages the design and implementation of new products and services; and oversees brand development and the implementation of effective marketing strategies Show less

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  KENTECH

  Oct 2019 - Apr 2020

  Director of People Talent (CONTRACT)

  Built strong relationships with leaders across the firm in order to understand talent trends, business needs, business direction, and business strategy in order to deliver talent acquisition solutions that supported key business resultsIn conjunction with Executive Management, established wage and salary structure, pay policies, performance appraisal programs, and comprehensive employee benefits packagesImplemented human resources strategies by establishing department accountability, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relationsDirected all human resources training programs and assigned the authority/responsibility of human resources and managers within those programs. Provided necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reportsLed the implementation of the performance management system that includes performance development plans (PDPs) and employee development programsManaged benefits enrollment and administration for all employees (health and dental insurance, pension, flexible spending accounts); coordinated annual open enrollment process while consulting with the assigned broker of record Show less

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  Securitas Security Services USA, Inc.

  Apr 2020 - Mar 2022

  Area Human Resources Manager

  Created and deployed security officer engagement program allowing field staff weekly face-to-face time with experienced human resource professionalsDirected a diverse team of human resource professionals in a geographically dispersed workforce in a virtual environmentDrove employee relations compliance by delegating necessary investigations to respective Human Resource Managers and overseeing effectiveness using internal metricsManaged compliance of OSHA log through thorough monthly audits and deployed necessary training when deficiencies were notedCoached and mentored other human resource professionals on progressive disciplinary processes and provided oversight to ensure efficacy and fairness Show less

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  Illinois Black Chamber of Commerce

  Nov 2020 - Dec 2021

  General Manager

  Interfaced with Board of Directors and Chief Executive Officer on a comprehensive suite of programs focused on increasing civic knowledge and skills within the State of IllinoisDeveloped a scalable model for youth civics engagement through local organizations, such as business groups, schools, and other community partners Identified novel ways to bring civics programming into the workplace and coordinated with corporate partners to test the efficacy of those approaches in the workplaceBuilt relationships with other organizations that shared an interest in civic education and made valuable connections with aspiring students and graduate fellows Conducted research and drafted reports that focused on key areas of concern, such as the links between civics and the skills required for the 21st century workforceMaterially participated in cross-functional teams focused on marketing, communications, events, and fundraising Show less

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  Social Current

  Mar 2022 - Jun 2023

  Vice President of People & Culture
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  Global LT, Inc.

  May 2023 - Jul 2024

  Head of Human Resources
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  Dollar General

  Jul 2024 - now

  Store Manager