Andrew Perkins

Experience

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  General Electric Corp

  May 1986 - Mar 1993

  On Site Specialist

  Troubleshooting and repair of computers and peripherals.

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  Lincoln Computer, LLC

  Mar 1993 - May 1995

  In-house/Onsite technician

  Computer and printer repair for the Danbury CT, area, as well as their Wallingford facility.

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  New England Structured Systems, Inc.(NESS)

  May 1995 - Aug 1998

  Senior Partner

  Provide cost-effective technical expertise, systems management, network and computer system integration to small and medium sized businesses.In

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  Yes Computers, LLC

  Aug 1998 - Jul 2002

  In Store and Onsite Senior Technician

  Wide-area, local-area and Airport wireless networksDiagnose and repair computers/printers including Apple, Dell, Compaq and HPApple network integration and management

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  Frontier Regional School District, Whately, MA

  Jan 2002 - Jan 2009

  PC Tech

  Set up, upgraded and maintained the computers, printers and network in Whately Elementary School, which is part of the Frontier Regional School District.

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  Frontier Regional School District

  Jul 2002 - Jun 2009

  Network Administrator

  Managing the Novell Network within the individual elementary schoolsStrategic planning of upgrades for the school's network and computer labsPlanning and implementation of Open Source software to replace costly applications used throughout the school systemPlanning, deployment and upgrading of web-based software for use by teachers and staffUpdating Hardware and Software to standards set by DOERepair and replacement of computers, printers, network switches Onsite and In

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  Barrister Global Services Network

  Jun 2009 - Jan 2012

  Tech Rep

  Warranty computer repair through Barrister.

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  Greenfield Public Schools

  Feb 2010 - Jan 2013

  MIS Support

  Troubleshoot and repair computers and printers, troubleshoot software issues within the school district, assist the network administrator and network supervisor, trace network wiring, assist in the setup of new switches and other hardware, working with Windows Server 2003 and deploying OS X Server 10.6 along with a lab full of iMacs for audio and video editing.

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  Ink and Toner Solutions, LLC

  Aug 2011 - Dec 2012

  Tech Rep

  As needed position repairing and diagnosing printers. Currently working on everything from Dell, HP, Epson, OkiData and more.

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  Gill-Montague Regional School District

  Jan 2013 - Jun 2015

  Network and End User Technical Support

  Maintained the iOS carts for four schools and the few MacBooks as well as adding/deleting students, teachers and faculty to the Windows Server Active Directory, I also set up the cameras and audio every other week for the School Committee meetings, maintained the AV equipment in the theater and other multi-media rooms, set up and maintained the terminals withing the Library and assisted in the wireless throughout the district, along with setting up, updating and refurbishing the PC's and printers. Show less

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  Seller / Buyer at ETSY.COM

  Jan 2014 - now

  Independent Business Owner

  Maintain the "scrimshaw.com" jewelry site on Etsy.com,, creating blank cabochons and other items for people to scrimshaw using eco-friendly man-made ivory and alternatives, using a CNC machine as well as hand-scrimshawing finished pieces. Expanding into "Crafts in Wood and more", creating useful and artistic pieces from wood, leather and other materials to expand my knowledge and craftsmanship.

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  The MacDuffie School

  Nov 2016 - Jun 2020

  Technology Support Specialist

  Computer and Network Support, The MacDuffie School (11/2016-6/2020)Troubleshoot and repair computers, printers, networks and software issues and document solutionsSet up and maintain sound systems for theater, outdoor and indoor events, including remote security cameras and access cards using Genetec softwareMaintain 3D printers and print biology, art, language projects for studentsTrack and maintain Chromebook daily and long-term loanersFacilitate repairs of student computersAdminister TOEFL (Test Of English Language as a Foreign Language) tests within the school labMaintain FACTS and Active Directory databases for faculty, staff, and studentsAssist in the changeover from "FACTS" (formerly Renweb) LMS to Blackbaud LMS Show less

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  Berkshire Ban

  Nov 2020 - May 2021

  Technical Support Specialist - Service Desk

  Remote troubleshooting of bank applications using Remote Desktop and accessing variousapplications through desktop computer - went remote in November 2020 working from home● Skype connection with users and other Service Desk Support personnel● Access to FIS suite of apps● Active Directory adjustments to users (pw, directory additions/deletions/changes)● Remote Access to users computers via Dameware mini remote● Pushed software updates via PDQ Deploy● Assisted in setting up BYOD phones with WorkspaceOne and associated software (Boxer, etc.) Show less

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  HART & COOLEY, INC.

  Jul 2021 - Nov 2021

  Onsite Computer and Network Support

  Assist in transitioning the company's infrastructure from being a subsidiary of JCI, Inc. to an independent corporation, including the deployment of new computers, transitioning from the JCI network to HCI network, troubleshooting and finding solutions to network based manufacturing machinery (laser and plasma cutters), network printing, etc.