Rajasree Ghosh

Experience

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  Rupnagar Organics

  Jan 2017 - May 2018

  Customer Care Executive

  Job Responsibilities: Responsible for providing secretarial, clerical support. Attend the inward calls and clarify the query about products during TV shows and others. Outward calls to the both current and potential customers and distributers to developexisting & new business opportunities. Coordinate with the distributers. Visit to the sells counter to demonstrate the new products. Provide product training to the Counter Sells Persons. Maintain stock statement in daily basis for a certain region. Follow ups with vendors & distributers etc. Show less

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  BENGAL SPEECH & HEARING PRIVATE LIMITED

  Jun 2018 - Jan 2019

  Technical Assistant-Patient Care

  Job Responsibilities: Response the patient’s phone calls & arrange the appointments with the Doctors. To make the phone calls to the patients to collect the after diagnosis feedback. To collect the review of the "Hearing Aid" in a certain interval from the patients. Coordinate with the patients and the internal teams for the "Door Step Service". To make the patient understand the proper way of uses of the "Hearing Aid". Solving the technical issues of the "Hearing Aid" at a certain level. To collect the diagnosis test reports from the internal team and arrange to send hardcopies as well as the soft copies to the patients. Updating the patient's database in daily basis etc. Show less

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  Rsv Hospital Private Limited

  Feb 2019 - Dec 2021

  Front Office Executive

  Job Responsibilities: Facilitated daily administrative functions. Greet all the visitors and patients to the hospital and guiding them. Check-in patients by collecting necessary personal, medical and insurance information. Answering phone calls to assist customer inquiries and transfer to the concerndepartment/person. Schedule, reschedule, verify and confirm patient appointments. Coordinate physician’s schedules and maintain patient flow. Perform clerical duties such as emailing, faxing, documentations, filing etc. Accept payments for services & issued receipts/bills and maintain record of paymenttransactions accordingly. Making overhead announcements to all hospital visitors’ patients and personnel. Arrange internal transport for patients or visitors in need of assistance. Manage office and medical supply inventories when needed. Deputed/Responsible in different Diagnostic centres and related activities. Show less

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  Indira IVF Group

  Jan 2022 - Aug 2023

  Receptionist (Operations)

  Job Responsibilities: Greet and check in patients and collect information to guide them. Answered all phone calls to assist the inquiries and directed to the concern department. Collect & Process the patient intake forms. Create new patient’s profile in filing system. Organize and maintain patient’s medical record in timely manner. Schedule, reschedule, verify and confirm patient’s appointments on daily basis. Coordinate with internal labs & pharmacy. Processing payments. Taking feedback forms after service & process accordingly. Maintain daily data and other administrative functions. Show less

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  Shree Ji Steel Corporation

  Jul 2023 - now

  Executive Assistant - CRM