Deep Enrich
Qasam Haq
Infrastructure Operator
264 followers
Greater Sheffield Area
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About me
Cyber Support Operations Team Lead
Education
Sheffield Hallam University
2001 - 2005Bachelor of Science (BSc), Information Business Systems
Experience
Napp Pharmaceuticals Holdings Limited
Oct 2003 - Sept 2004Infrastructure Operator
Torex Retail
Feb 2006 - Jun 2006IT Analyst
BT
Jun 2006 - Apr 2008Major Incident Manager
TCM Solutions
Apr 2008 - Jul 2015Senior Operations Shift LeadBT
Aug 2015 - Mar 2021Cyber Security Analyst
Feb 2018 - Mar 20212nd Line Support Engineer
May 2016 - Feb 2018Problem Analyst
Aug 2015 - May 2016
Auxilion
Mar 2021 - Jun 2023Infrastructure Engineer
BT Group
Jun 2023 - nowCyber Support Operations Team Lead
Licenses & Certifications
V3 Foundation Certificate in ITIL Service Management
Feb 2010- View certificate
Jira Fundamentals Badge
AtlassianAug 2023
- View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftAug 2021 
Arbor Networks SP/TMS Operator Course
NETSCOUTJun 2006
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