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Pratik Bhargava

Pratik Bhargava

Senior Customer Service Associate

Followers of Pratik Bhargava986 followers
location of Pratik BhargavaHyderabad, Telangana, India

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  • Timeline

  • About me

    Head-Customer Support & Growth

  • Education

    • The Hyderabad Public School, Begumpet

      2009 - 2011
      ICSE ICSE & ISC

    • IBS Hyderabad

      2016 - 2018
      Master of Business Administration - MBA Marketing

  • Experience

    • Amazon Development Center Poland

      May 2014 - May 2015
      Senior Customer Service Associate

      Worked as a CSA handling escalation emails

    • Tech Mahindra

      Jan 2016 - May 2016
      Technical Support Specialist

      Worked as an ISPtrouble shooting executive

    • KINDUZ Consulting

      Feb 2017 - May 2017
      Marketing Intern

    • Vijaya Diagnostic Centre Limited

      Mar 2018 - Jul 2019
      Center Manager

      Worked as a center manager

    • Flipkart

      Sept 2019 - Aug 2021
      Hub Manager

    • Rupeek

      Aug 2021 - Sept 2022
      Assistant City Manager

    • Thinkwide PGO

      Dec 2022 - Sept 2023

      Worked as head of customer support and growth.Where had to lead a team of customer support agents.Also networked and worked out B2B colloborations.

      • Head

        Dec 2022 - Sept 2023

      • Head of Customer Support

        Dec 2022 - Dec 2022

    • IDFC FIRST Bank

      Sept 2023 - now
      Virtual relationship manager

  • Licenses & Certifications