Amer Alghamdi

Experience

• 

  Mohammed Saleh Malhan Institution

  Mar 2014 - Sept 2018

  Sales Manager

  Executing approved sales plans through multiple tasks and achieving the monthly sales targetSearching for new sales opportunities by communicating with customers by phone and social networksPreparing meetings with potential clients and listening to their desires and interests and knowing their needsPreparing and presenting appropriate presentations on services and providing all necessary information to customersNegotiating deliveries, prices, costs and specifications with clients and preparing, sending and following up on quotations for clientsVerifying the availability of documents necessary to complete sales operations with customers in accordance with specified standards and policiesRecording sales and order information in the sales system and updating it periodically according to developmentsFollowing up on customer complaints and ensuring that they provide radical solutions that satisfy customersCollecting feedback from customers and sharing them to improve sales plans and developing performance periodicallyCreating reviews and periodic reports with daily sales, saving and discussing them during periodic meetings Show less

• 

  Alinma Bank | مصرف الإنماء

  Nov 2018 - now

  Developing the strategic and operational plans necessary to implement the various operations to achieve the desired goalsDirecting cash operations on a daily basis which includes managing current accounts and the entire banking relationshipSupervising the implementation of various daily operations to ensure their quality to achieve the required efficiencyRteview operations to ensure that financial commitments are fulfilled in accordance with established policies and proceduresReviewing and arranging bank agreements and making appropriate recommendations to managementDeveloping appropriate solutions to address daily problems and ensure that they are not repeated during the implementation of operationsPreparing training plans for the work team to develop their efficiency while identifying the needs of the workforce in coordination with the Human Resources DepartmentMatching the accounts related to the operations department work and handling the suspensions, while adhering to the specified budgetsManaging banking relationships to create a strong network and ensure smooth operationPreparing weekly and monthly reports related to the operations management activity to be discussed during the annual meetings Show less Ensuring that the necessary services are provided to customers by accurately understanding their needsSupervising the customer's banking transactions and verifying that they are closed correctly without any defectEnsuring the correctness of customers' signature on bank checks to ensure that the financial transaction is completed in the required mannerResolving customer complaints, directing them, providing them with the necessary information, and ensuring their satisfaction with the services providedBuilding continuous relationships with customers by achieving their satisfaction with the services provided, while being keen on attracting new customersMaintaining accuracy in all daily reports and ensure all discrepancies are addressed to ensure the required qualityReporting all deviations and risks in the monthly reports and make the necessary recommendations to prevent them in the futureVerifying that the work team adheres to all policies and standard operating procedures as they carry out their day-to-day business Show less

  • Operations Manager

    Jun 2020 - now

  • Banking Relations Officer

    Nov 2018 - Jun 2020