Jill Mack (Leonard)

Experience

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  Walt Disney World

  Jun 2014 - Jan 2015

  General Teller and Food and Beverage Hostess

  During my time at Tony's Town Square Restaurant located in Walt Disney World's Magic Kingdom, I had the opportunity to fine tune my customer service skills. I was challenged with the task of accommodating over two thousand daily Guests with the signature Disney service.Within my first month I was approached to become a General Teller, which I accepted enthusiastically. Being a General Teller for Tony's Town Square Restaurant was an amazing experience because of the sheer volume of Guests we handled on a daily basis. I was able to learn about revenue reports, and how to efficiently operate our POS.Ensuring Guest satisfaction was an extremely important aspect of my job. I helped check guests in for their reservations and accommodated same-day booking when available. I helped keep the restaurant running smoothly when I was updating our Assigner. This experience made me realize how deeply I want to work for a company where its Guests are the number one priority. Show less

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  Feeding Children Everywhere

  May 2015 - Aug 2015

  Marketing Intern

  During my summer internship, I handled marketing and promotions for Feeding Children Everywhere . This responsibility entailed leading speaking engagements, tabling events and canvassing. I worked on brand marketing strategy and devised a social media challenge for current interns. I conducted first round intern interviews efficiently. I also held the responsibility for preparing new orientation packets and information for next round of interns.Additionally, I led Hunger Projects were I taught volunteers to assemble thousands of healthy meals per event. Show less

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  Oak Meadow

  Aug 2015 - Dec 2015

  Media Literacy Co-Teacher

  In this role, I worked alongside a Media Literacy Professor to facilitate an online course. Responsibilities included grading homework assignments, providing feedback on coursework, and develop insights on course topics throughout the semester.

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  Montessori School of Northampton

  Sept 2015 - Dec 2015

  Assistant to the Business Manager

  Assisted the Business Director with day to day administrative tasks, including budgets, enrollment, special event planning and all other marketing functions. I created a marketing plan for the school to achieve their enrollment goals for the 2016-2017 school year. Additionally, I interviewed parents to assess the school's target market and key demographics and psychographics for enrollment.

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  Disney Cruise Line

  Jan 2016 - Feb 2017

  Promotions Specialist

  As a part of the Content Relations team at Disney Cruise Line I worked with internal and external partners to execute Disney Cruise Line brand strategies through integrated promotions. I coordinated the development and deployment of marketing collateral with various broadcast, media, and synergy partners; some of which including Disney Channel, Walt Disney Studios, USA Today and Good Morning America.I provided core project management support facilitating communication and workflow among management and partners to ensure excellent promotion execution. Within the project management function of this role I constructed creative briefs, secured tactic funding, reviewed creative and ensured completion of partner documents and contracts. As a member of the Disney Cruise Line Content Relations Team I actively updated calendars, a team tactic grid, and on-going marketing reports to share with our executive teams. Show less

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  Publix Super Markets

  Feb 2017 - Jun 2017

  Marketing Project Coordinator

  As a Marketing Project Coordinator I orchestrated project planning and managed all lifecycle phases in the areas of advertising and private label packaging. As an astute problem-solver, I continuously mitigated risks affecting project development and execution, developed solutions, and maintained communication with internal and external project stakeholders and suppliers on project status, resourcing, issues, and risks to ensure projects meet objectives and are completed on time and within budget.In this position, I was an integral part of the Marketing PMO and worked across the Marketing department with business partners to successfully drive several Aprons campaigns as well as Nutrition Facts Label projects. My primary goal was to facilitate stellar content based on the Marketing Annual Communication Plan through the Marketing Resource Management system. Show less

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  Disney Experiences

  Jun 2017 - now

  Within the Promotions Manager role, I lead impactful promotional efforts for Disney Cruise Line, Adventures by Disney and National Geographic Expeditions. These responsibilities include the management of third-party and internal partnerships. Through the creation of strategic partnerships and integrations, the brand reaches various KPIs driving overall business objectives. I partner with Marketing Strategy partners to identify, align, and evaluate requests that have the potential for needle-moving programs that focus on mutually beneficial outcomes for partnership opportunities. Show less In the Promotions Associate Manager role within Disney Parks, Experiences, and Consumer Products, I developed, pitched, and activated integrated promotional marketing programs focused on maximizing campaign dollars that drive business value and goals while supporting key marketing strategies for Disney Cruise Line and Walt Disney World. Within this role, I cultivated partnership opportunities with third parties such as the Orlando Magic. These partnerships led to purposeful integrations and promotions supporting Parks strategies throughout the year. Show less During my time as a Promotions Coordinator I focused on building relationships with third party industry and promotional partners inspiring audiences to visit and creating strategic value through integrated promotions for Walt Disney World and Disney Cruise Line. Within this role, I wrote creative briefs and guided creative development; developed winner fulfillment; secured tactical funding through Brand Strategy during ICP planning; authored insightful recaps including program specific learnings and opportunities to establish stronger future programs and strategies. Show less

  • Manager, Strategic Marketing Partnerships & Promotions

    Feb 2025 - now

  • Strategic Marketing Partnerships & Promotions Manager

    Apr 2021 - Feb 2025

  • Promotions Associate Manager

    Oct 2019 - Apr 2021

  • Promotions Coordinator

    Jun 2017 - Oct 2019