Samantha Marks

Experience

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  EverBank

  Aug 2011 - Jul 2013

  Technology Process Analyst

  ● Edited and coded letters intended for EverBank borrowers per bank and federal guidelines.● Created and maintained a database of 1000+ bank letters.● Corresponded with department managers and Senior Vice President regarding changes, additions, and deletions to letter database.

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  FORGE 3D Printing Studio

  Apr 2014 - Aug 2014

  Social Media Marketing Intern

  ● Managed social media for an up-and-coming local Jacksonville business including Facebook, Twitter, blog posts, and marketing e-mails and templates.● Photographed and handled 3D printed materials.● Learned the basics of 3D printing programs.

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  Paragon Pools

  Apr 2015 - Sept 2016

  Bookkeeper and Route Staff

  ● Managed local division finances by creating, sending, and receiving all invoices and payments for 40+ accounts● Utilized Quickbooks to maintain current and orderly finance tracking by receiving, organizing, and entering all bank statements and fund transfers● Controlled a route comprising 40+ pools, including driving to locations, product pick-ups, performing cleanings, restocking supplies, and delivering in-person customer service as required

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  Barnes & Noble, Inc.

  Oct 2015 - Jul 2018

  Shipping and Receiving Specialist

  ● Oversaw processing of intake and shipment of product, customer orders, returns, and invoices while ensuring accuracy and exceptional customer support● Demonstrated knowledge of storage areas, store catalog, online systems, and storefront departments, ensuring exceptional customer and team support● Retrieved materials for customers and staff using the store catalog, online system, and paper requests● Maintained assigned areas to ensure that each item is in proper order according to store management and maintenance guidelines, including ensuring that products are in the correct areas, safe from hazards, and readily retrievable when requested● Identified and removed items suspected of damage● Accepted shipments from delivery drivers, processed 15 to 30 boxes of product an hour● Packed, sealed, and labeled or affixed postage to prepare materials for shipping● Completed inventory and quality assurance checks, zone maintenance, and delivery of store manager materials in tandem with Receiving Manager● Shelved, arranged, and categorized stock according to store-specific criteria● Provided periodic assistance with processing sales transactions● Showed physical abilities such as remaining in a stationary position for extended periods, frequent lifting of boxes up to 50lbs in weight, and occasional reaching, stooping, kneeling, crouching, and climbing ladders● Occasionally volunteered for store-run events that required costumes, like themed children's storytime readings or cosplay events Show less

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  Japan Exchange and Teaching Program(me) (JET)

  Aug 2018 - Aug 2023

  While continuing my role as an Assistant Language Teacher (ALT), I was unanimously nominated to fill the role of Municipal ALT Prefectural Advisor (PA) to support the 200+ JET Programme participants in Ishikawa Prefecture.As a PA, I successfully:● Planned and executed large bi-annual training conferences for 180+ professionals from 10+ countries; responsibilities included: ◦ scheduling dates and timeline against venue and staff availability, ◦ recruiting and coordinating volunteers, ◦ tracking RSVPs and managing guest registration via registration systems, ◦ problem-solving and crisis management, ◦ developing and implementing engaging presentations, ◦ speaking publicly, solo or in teams of 2 to 3 people, ◦ producing and distributing printed and digital materials, ◦ and conducting post-event analysis to identify areas for improvement● Maintained and redesigned a comprehensive online English resource guide of local medical services for Programme participants and foreign residents● Curated monthly digital newsletters of researched and compiled local community, government, Programme-specific, and quality-of-life resources aimed at improving Programme members’ professional and personal lives● Maintained a strong commitment to prioritizing Programme member satisfaction and consistently sought and identified opportunities to enhance and optimize value for members and foreign residents● Built and maintained positive relationships with various government employees, offices, staff, and local community members to improve communication and achieve Programme goals and initiatives● Performed administrative duties including file management of digital materials, responding to queries related to Program and foreign resident content, fielding requests for electronic or print copies of materials, tracking communications, and other tasks as assigned● Collaborated in a multilingual environment Show less ● Collaborated in a multilingual and multicultural environment with educational teams of 20+ teachers at 5+ schools to achieve objectives established by Komatsu City’s Board of Education● Team-taught with 20+ Japanese Teachers of English (JTEs) at 1 junior high school and 4 elementary schools at all grade levels with class sizes ranging from 1-40 students● Coordinate meetings with team members to ensure efficient use of resources as well as consistent and effective communication, and to offer a space for listening to concerns and sharing ideas.● Assisted in training and preparation of students taking the Eiken, a test in practical English proficiency ● Spearheaded content creation, lessons, and events to facilitate cross-cultural exchange and language learning opportunities● Developed programs and activities that engage and enrich students in a learning environment● Developed educational materials, including presentations, documents, posters, and interactive online resources, simplifying complex concepts for enhanced understanding and following Board of Education guidelines to meet standards● Proofread and revised students' written assignments● Administered multiple speaking assessments per school year to gauge students' oral proficiency● Produced voice recordings and developed materials for semester tests and final examinations● Translated documents for use by foreign students and their families● Utilized a strong grasp of the English language, including deep knowledge of grammar, punctuation, spelling, and an understanding of the nuances of language including tone, context, and dialects and accentsIn 2022, I was unanimously nominated for the role of Municipal Prefectural Advisor and continued working as an ALT while completing those duties as well. Show less

  • Prefectural Advisor (PA)

    May 2022 - Aug 2023

  • Assistant Language Teacher (ALT)

    Aug 2018 - Aug 2023
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  The Japan-America Society of Washington DC

  Jan 2024 - now

  Program Manager of the National Japan Bowl, an academic competition for high school students focused on Japanese language and culture, and Program Manager of Scholarships.

  • Program Manager

    Apr 2024 - now

  • Sakura Matsuri 2024 Festival Assistant Manager

    Jan 2024 - Apr 2024