
Marco Aguilar
Project Manager

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About me
Agile Mindset | Overthought Roadmaps - Head of Product
Education

Universidad Latina de Costa Rica
2002 - 2004
Universidad Interamericana de Costa Rica
2009 - 2011Bachelor Business AdministrationCandidate for Licenciture in business administration - Jan 2012
Experience

Innovative Data Solutions
Dec 2006 - Dec 2009Project Manager• Acted as a facilitator with the goal being to ensure that projects are completed on time and that they fulfill the expectations of the stakeholders. • Support the risk management process and develop mitigation and back up plans accordingly.• Assured projects were completed within budget and that all resources are utilized appropriately.• Facilitated ideal communication with all the stakeholders and all involved personnel on projects statuses and release notes.• Released over 200 projects in a three-year period, mostly software and technology oriented. Show less

Tbt.agency
Dec 2009 - Feb 2013Senior Project Manager• Manage over 100 of the company’s portfolio of software and technological infrastructure projects in coordination with the development shops in Toronto, Korea, Montreal and Costa Rica based on priorities, specifications, completion and delivery.• Lead a team of three Project Managers and manage their correspondent projects distribution and cross-functional responsibilities.• Design a training program specifically for the Project and Product Management units of the entire company to enhance their skill sets, such as communication, risk and scope management.• Work on continuous optimization of the company’s processes and structures base on project management standards and best practices from the Project Management Institute (PMI)Quaddimensions, Seoul, South Korea • Evaluate the product and projects life cycles and optimize structures and processes in order to comply with the stakeholder’s requirements.• Oversee the operational projects for the Product, Marketing, Affiliates, and Operations areas, such as: backend functionalities improvement, development of new products or enhancements of existing ones, fulfill functionality needs for new promotions. • Supervision of the deployment, execution and delivery of the projects assigned to the correspondent software development units.Real Time Edge, Toronto, Canada • Administer the projects pipeline based on several environments such as Kayako(CRM), Magento(WebStore), Drupal, OpenX(Banner Management System)• Released over 50 projects in a period of two years, increasing the productivity and optimizing the operation significantly, i.e. Lean processes to reduce time spent to attend customer’s inquiries in 200%. Show less

Pura Vida Global
Jan 2012 - Feb 2014Operations ManagerResponsible for data entry, accounts payable, payroll, grant report entry, managing the organizations HR, helping and creating organizational and program budgets in collaboration with the Company Owners and Operations and Marketing Directors.Serve as a member of the Management Team; this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organization's financial functions.Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies, procedures and practices. Show less

MGN - Mobiliaria Grupo Nogal
Dec 2014 - Jul 2019Operations ManagerPlanning, organizing and supervising the company’s operations and strategies.• Overseeing of delivery of all projects.• Process optimization and implementation across all operational areas.• Marketing and Sales strategy and supervision

ERP Lawyers
Jan 2017 - May 2022Project ManagerHandle the entire company’s project portfolio, in coordination with the different units within the company.• Manage and synchronize interdependencies between technology and business needs.• Ensure projects are delivered on time, according to scope, quality standards and within budgets. • Increased the company’s profit by 10% by implementing a new ERP/CRM system.• Process mining and optimization of the Marketing and Sales strategies, resulting in a 20% Sales increase from previous years. Show less

Green Dot Hub
Jan 2021 - Dec 2024Manager of Operations
IBM
Apr 2022 - Dec 2024IBM PMO Delivery Lead
Jun 2022 - Dec 2024IBM Consulting Delivery Project Manager @ IBM
Apr 2022 - Dec 2024

Nucleus Fintech
Jan 2024 - nowProduct Director
Licenses & Certifications
- View certificate

Conviértete en especialista de servicio al cliente
LinkedInAug 2020 - View certificate

Project Management Foundations: Schedules
LinkedInAug 2018 - View certificate

Scrum: The Basics
LinkedInOct 2018 - View certificate

Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)®
LinkedInSept 2018 - View certificate

Gestión de proyectos simplificada
LinkedInAug 2018 - View certificate

Gestión de proyectos: Resolución de problemas
LinkedInAug 2018 - View certificate

SCRUM MASTER PROFESSIONAL CERTIFICATE
CertiProfFeb 2020 - View certificate

Scrum Master Professional Certificate - SMPC®
CertiProfJul 2019 - View certificate

SCRUM FOUNDATION PROFESSIONAL CERTIFICATE
CertiProfJan 2020 - View certificate

IBM Agile Explorer
IBMApr 2022
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