Marco Aguilar

Marco Aguilar

Project Manager

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  • Timeline

  • About me

    Agile Mindset | Overthought Roadmaps - Head of Product

  • Education

    • Universidad Latina de Costa Rica

      2002 - 2004
    • Universidad Interamericana de Costa Rica

      2009 - 2011
      Bachelor Business Administration

      Candidate for Licenciture in business administration - Jan 2012

  • Experience

    • Innovative Data Solutions

      Dec 2006 - Dec 2009
      Project Manager

      • Acted as a facilitator with the goal being to ensure that projects are completed on time and that they fulfill the expectations of the stakeholders. • Support the risk management process and develop mitigation and back up plans accordingly.• Assured projects were completed within budget and that all resources are utilized appropriately.• Facilitated ideal communication with all the stakeholders and all involved personnel on projects statuses and release notes.• Released over 200 projects in a three-year period, mostly software and technology oriented. Show less

    • Tbt.agency

      Dec 2009 - Feb 2013
      Senior Project Manager

      • Manage over 100 of the company’s portfolio of software and technological infrastructure projects in coordination with the development shops in Toronto, Korea, Montreal and Costa Rica based on priorities, specifications, completion and delivery.• Lead a team of three Project Managers and manage their correspondent projects distribution and cross-functional responsibilities.• Design a training program specifically for the Project and Product Management units of the entire company to enhance their skill sets, such as communication, risk and scope management.• Work on continuous optimization of the company’s processes and structures base on project management standards and best practices from the Project Management Institute (PMI)Quaddimensions, Seoul, South Korea • Evaluate the product and projects life cycles and optimize structures and processes in order to comply with the stakeholder’s requirements.• Oversee the operational projects for the Product, Marketing, Affiliates, and Operations areas, such as: backend functionalities improvement, development of new products or enhancements of existing ones, fulfill functionality needs for new promotions. • Supervision of the deployment, execution and delivery of the projects assigned to the correspondent software development units.Real Time Edge, Toronto, Canada • Administer the projects pipeline based on several environments such as Kayako(CRM), Magento(WebStore), Drupal, OpenX(Banner Management System)• Released over 50 projects in a period of two years, increasing the productivity and optimizing the operation significantly, i.e. Lean processes to reduce time spent to attend customer’s inquiries in 200%. Show less

    • Pura Vida Global

      Jan 2012 - Feb 2014
      Operations Manager

      Responsible for data entry, accounts payable, payroll, grant report entry, managing the organizations HR, helping and creating organizational and program budgets in collaboration with the Company Owners and Operations and Marketing Directors.Serve as a member of the Management Team; this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organization's financial functions.Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies, procedures and practices. Show less

    • MGN - Mobiliaria Grupo Nogal

      Dec 2014 - Jul 2019
      Operations Manager

      Planning, organizing and supervising the company’s operations and strategies.• Overseeing of delivery of all projects.• Process optimization and implementation across all operational areas.• Marketing and Sales strategy and supervision

    • ERP Lawyers

      Jan 2017 - May 2022
      Project Manager

      Handle the entire company’s project portfolio, in coordination with the different units within the company.• Manage and synchronize interdependencies between technology and business needs.• Ensure projects are delivered on time, according to scope, quality standards and within budgets. • Increased the company’s profit by 10% by implementing a new ERP/CRM system.• Process mining and optimization of the Marketing and Sales strategies, resulting in a 20% Sales increase from previous years. Show less

    • Green Dot Hub

      Jan 2021 - Dec 2024
      Manager of Operations
    • IBM

      Apr 2022 - Dec 2024
      • IBM PMO Delivery Lead

        Jun 2022 - Dec 2024
      • IBM Consulting Delivery Project Manager @ IBM

        Apr 2022 - Dec 2024
    • Nucleus Fintech

      Jan 2024 - now
      Product Director
  • Licenses & Certifications