Joshua Suarez, M.S

Experience

• 

  Nova Southeastern University

  Aug 2007 - Jun 2019

  DISPATCH ASSISTANT

  Coordinated a wide range of administrative functions, including prioritizing work activities for the team, submitting reports on production and estimates to management, and following-up on work orders. Served as an Administrator for Computerized Maintenance Management System (CMMS).◘ Identified inconsistencies in data by critically analyzing reports and databases while ensuring adequate implementation when transitioning from eMaint to SchoolDude.◘ Created and implemented robust processes to maximize efficiency and quality in data.◘ Cultivated and nurtured productive working relationships with internal and external clients.◘ Collaborated with contractors and vendors to ensure the quality of products met specific company standards. Show less

• 

  Prestige Maintenance and Contracting

  Jun 2019 - Mar 2021

  Project Coordinator

  Effectively coordinate the construction and maintenance projects from initiation through completion, including handling all scheduling, costing, budget estimation, and reporting functions.◘ Consistently met and exceeded targeted goals while completing project activities within budget and time constraints.◘ Drove efficiency in project operations by working closely with supervisors, contractors, and design professionals to discuss and resolve complaints or workflow issues.◘ Facilitated the decision-making by providing data-driven insights by analyzing business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses.◘ Prepared and submitted accurate budget estimates, progress reports, and cost tracking reports.◘ Advised the management regarding issues, such as resource utilization and tax strategies underlying budget forecasts. Show less

• 

  Nova Southeastern University

  Aug 2019 - Feb 2020

  CLINICAL OPERATIONS DATA ANALYST INTERN

  Gained valuable knowledge of clinical operations while working in a deadline-driven environment, formulating project-specific data management plans to address areas, such as data coding, reporting, or transfer, database locks, and workflow processes. Worked with the end-users to define clinical system requirements, such as data release formats, delivery schedules, and testing protocols.◘ Enhanced productivity and efficiency by evaluating processes and technologies, suggesting potential revisions.◘ Designed and validated clinical databases, including designing and testing logic checks.◘ Created forms for receiving, processing, or tracking data and produced data analysis listings, performance reports, work instruction manuals, data capture guidelines, and standard operating procedures.◘ Ensured compliance with standard operating procedures by monitoring work productivity and quality. Show less

• 

  Equinix

  Apr 2021 - now

  ◘ Developed and deliver internal projects on the Equinix interconnection platform in America and Latin America.◘ Developed, maintain, validate, and analyze KPIs, OKRs, executive dashboards and reports for all projects globally.◘ Managed communications with stakeholders, executive sponsors, leadership, and team members for managed programs and projects.◘ Developed and document best practice guidelines and standard operating procedures and provided training. ◘ Managed Cross-functional collaboration with enterprise-wide taskforces, instrumental in shaping future operational frameworks and Service Level Agreements (SLAs).◘ Analyzed operational trends, project timelines, and adherence to robust risk, issue, and change management protocols. ◘ Devised and executed continuous improvement initiatives using Six Sigma methodologies, driving enhanced operational efficacy.◘ Administrator and SME for project management tools Jira and Clarizen providing expert guidance and support. Show less

  • Senior Technology Program Manager

    Sept 2023 - now

  • Project and Program Associate

    Apr 2021 - Sept 2023