David Botfield (Assoc CIPD)

Experience

• 

  Iceland Foods

  Apr 1996 - Apr 2005

  Worked with 20 Stores in the West of London and reported to the Area Manager.RESPONSIBILITIES:• Improve performance of Store Managers via coaching & development. Managing a high profile Store & the training of new Managers to the Business.RESPONSIBILITIES:• Maintaining the high performance and profitability if a high profile Store.• Ensuring new Managers were trained correctly in running a successful Store.

  • OPERATIONS COACH

    Apr 2004 - Apr 2005

  • STORE TRAINING MANAGER

    Apr 1996 - Apr 2004
• 

  ExxonMobil

  Apr 2005 - Jul 2013

  EUROPEAN AUDIT MANAGER EUROPE & AFRICA ExxonMobil July 2012- July 2013 Managing 13 people across Europe & Africa and reporting to the European Retail Manager.Responsibilities:• Ensuring that all controls & procedures were maintained in the Retail business.• To manage the Retail Health & Safety framework across European operations.• To work with HR in support of relevant cases.Achievements:• Achieved the highest ever audit scores across the European Market for ExxonMobil.• Seamless transition of Markets from ExxonMobil to new business across Europe.• Passed internal Health & Safety Audit for Europe & Africa in 2012. Show less RETAIL RESOURCING MANAGER EUROPE & AFRICA ExxonMobil July 2009 – July 2012Managed 4 people across Europe and reporting to the European Retail Manager.Responsibilities:• To balance & manage the £800m labour costs across several European Countries.• To increase efficiency & profitability via labour models in Europe & Africa.Achievements:• Delivered £4 million pound saving through implementing new initiatives & business changes at ExxonMobil.• Successfully managed £800m labour costs to plan across Europe. Show less PERFORMANCE SUPPORT MANAGER ExxonMobil Jan 2008 – July 2009Managed a team of 7 Territory Managers, Field Trainer & Recruitment Specialist and reported to the South-East UK Area Manager.Responsibilities:• Mentoring Territory Managers & supporting the Area Manager in delivering key deliverables.• Succession Planning, Recruitment & Training for 80 Sites in the South East.• Managing & Implementing Health & Safety.Achievements:• Improved Area performance to be the best in the UK.• Planned and deployed succession plan impacting on bottom line.• Developed a “Best in class” Safety plan used across the organisation. Show less

  • EUROPEAN AUDIT MANAGER

    Jul 2012 - Jul 2013

  • RETAIL RESOURCING MANAGER EUROPE & AFRICA

    Jul 2009 - Jul 2012

  • PERFORMANCE SUPPORT MANAGER

    Jan 2008 - Jul 2009

  • TERRITORY MANAGER

    Apr 2005 - Jan 2008
• 

  EE

  Jul 2013 - Apr 2024

  HEAD OF WFM, PLANNING, CUSTOMER & INSIGHTS (SUPPORT TEAM OF THE YEAR 2023)

  HEAD OF WFM, PLANNING, CUSTOMER & INSIGHTS, EE July 2013 –WINNER SUPPORT TEAM OF THE YEARResponsibilities:• Manage the labour and travel operational expenditure circa £100m.• Work Force Management (UKG Dimensions) operating model, and insights for 4500 retail staff.• Labour modelling and Time and Motion expert.• HR generalist, performance management and future HR culture & strategy.• Defining the Customer experience, strategy & insights.• Custodian for all retail systems.• Business simplification to deliver efficiencies.• Strategic project planning & delivery.• External account management of 3 suppliers circa £3m.• Driving commercial opportunities through analytics & insights.• Business & reporting simplification for leaders to improve performance.• Mentor and support for Regional Managers.Achievements:• Winner of Support team of the year 2023.• Brilliant performance rating last 3 years in a row.• Redefined customer NPS measures delivering a 10-point increase.• £31 million reduction in staffing costs in 10 years at EE driving profit & productivity.• Implementation of Work Force Management (UKG Dimensions) analytics & performance insights.• HR redefined new working model for retail stores staying ahead of NLW increases.• Heavily involved in the culture & embedding of “New EE”• Simplifying reporting to enhance field performance.• Implemented Hybrid working: Circa £35m additional profit for retail channel. Show less

• 

  Allwyn UK

  Apr 2024 - now

  SENIOR MANAGER PMO

  Responsibilities:Senior Manager PMO providing strategic oversight for the planning & delivery of 60 projects within a regulated industry, supporting the £350m transformation of the National Lottery. Owner of the change management framework, Governance and processes. ISO 9001 accredited. Own & manage the Risks & Issues. Owner of programme reporting all the way up to board level. Accountable for project Resource Management of in flight projects. Custodian of PMO tool systems for forecasting, planning, governance, Risk & Issues & budgeting. Lead on Assurance in transformation ensuring license to operate. Expert on innovation and reviewing new systems to improve Operations & Efficiency.-Custodian of the Change Management Framework (assessments, gating, risks and issues, change control, resource and budget management, dependency management, escalations and tolerances, governance etc.) -Accountable for ensuring that all other teams in the business are fully knowledgeable on all Change Management Framework aspects-Accountable for the project resource management of in flight projects -Custodian of Status Reporting: Quality Assurance checking, improving, and providing Program, Portfolio and project statuses on a weekly basis.-Writing Executive updates on progress for Board papers.-Developing reporting to improve business performance, Milestones, Risks & Issues, Dependencies.-Custodian of the Keyed In application for managing projects.-Owner and reviewer of current Transformation systems.-Updating Annual business plans.-Owner of Transformation risk register.-Custodian of License compliance matrix to operate.-Manager of Quality Management Systems.-ISO 9001:2015 Certified.Achievements:• Savings of £2m due to review and implementation of new systems.• Improved and simplified reporting.• ISO 9001 accredited.• Complete overhaul of Change Management Framework.• Brilliant performance rating continued in new company. Show less