ALOK KUMAR

Experience

• 

  PRECISION INFOMATIC (M) PVT. LTD. NOIDA UP INDIA.

  Jan 2017 - Dec 2019

  System Engineer

  • Responsible to installing, configuring, testing and maintaining operating systems, application software and system management tools. • Responsible for handling day to day end user problem at different client site.

• 

  HCLTech

  Dec 2019 - now

  • IT Service Operations & Infrastructure Support.• Worked towards the achievement of the strategic and operational objectives of the group located across multiple locations in a 24*7 environment.• Working in PKI Operations of Tier 1-5 to support cloud computing base managed security services.• Identification of opportunities for continuous process improvements to existing processes, or definition of new processes/procedures and updating documentation as necessary.• Evaluation, testing, and certification of cyber related products including encryption, KeyManagement and access control services.• Developing and updating systems documentation (e.g., Operating procedures, systems Architecture documents) and providing oversight of the PKI library.• Reviews completion and implementation of system additions or enhancements and makes recommendations to management and clients.• Overall responsibility for administering the implementation of the CA’s security practices.• Approval of the generation, revocation, and suspension of certificates.• Day-to-day operation of the servers.• CA backup and recovery.• Support 24x7 oversight of Business As Usual (BAU) operations.• Ensure timely delivery of digital certificates used for securing and encrypting data in transit for users, systems and applications.• Keeping all procedural documentation and operating procedures up to date for the management and security of hardware and software using cryptographic keys. • Ensuring that the goals of the Incident Management process are achieved; restoring normal service as soon as possible based on customer perspective and within defined SLA.• Automate functions with scripting tools, develop reports.• Installation, configuration, and maintenance of servers that operate the CA.• Cryptographic key life cycle management functions. Show less 3 Year of comprehensive experience in global planning, end-to-end IT Infrastructure in Cybersecurity Services.• IT Service Operations & Infrastructure Support.• Worked towards the achievement of the strategic and operational objectives of the group located across multiple locations in a 24*7 environment.• Working in PKI Operations of Tier 1-5 to support cloud computing base managed security services.• Identification of opportunities for continuous process improvements to existing processes, or definition of new processes/procedures and updating documentation as necessary.• Evaluation, testing, and certification of cyber related products including encryption, KeyManagement and access control services.• Developing and updating systems documentation (e.g., Operating procedures, systems Architecture documents) and providing oversight of the PKI library.• Reviews completion and implementation of system additions or enhancements and makes recommendations to management and clients.• Overall responsibility for administering the implementation of the CA’s security practices.• Approval of the generation, revocation, and suspension of certificates.• Day-to-day operation of the servers.• CA backup and recovery.• Support 24x7 oversight of Business As Usual (BAU) operations.• Ensure timely delivery of digital certificates used for securing and encrypting data in transit for users, systems and applications.• Keeping all procedural documentation and operating procedures up to date for the management and security of hardware and software using cryptographic keys. • Ensuring that the goals of the Incident Management process are achieved; restoring normal service as soon as possible based on customer perspective and within defined SLA.• Automate functions with scripting tools, develop reports.• Installation, configuration, and maintenance of servers that operate the CA.• Cryptographic key life cycle management functions. Show less

  • IT Specialist

    Jan 2023 - now

  • IT Analyst

    Dec 2019 - Dec 2022