Akeem Alebiosu

Experience

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  Zebra Communications

  Nov 2011 - Oct 2012

  Desktop Support Engineer

  ZEBRA COMMUNICATIONS Nov 2011–Oct 2012Helpdesk and ticketing administration.Hardware MaintenanceSetting Up Hardware, Install and Configuring SoftwareTroubleshooting and performing regular updates..Maintaining and repairing hardware equipments Network Administrator Support & System configurationMaintaining and troubleshooting existing Networks.Installing and configuring of new network.Maintaining and troubleshooting of existing networks.Upgrading networking hardware and software.Monitoring network performance to ensure network availability.Diagnosing and repairing existing systems (peripheral equipment). Testing and overseeing performance of systems for effective use. Show less

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  Mobile Tech. Inc

  Jan 2015 - Dec 2017

  Support Engineer/Office 365 And Cloud Supports Administrator

  Managing and monitoring Office 365 services and desktop support Formulates and creates Office 365 SharePoint sites for domain users and external client access. Administering and support Office 365 Azure and Exchange policies. Maintaining a highly secure system through proper configuration and system access monitoring. Assisting with the migration of data into the Office 365 cloud platform and Office 365 SharePoint. Troubleshoot and resolve issues with user access to cloud services. Monitor and communicate to stakeholders the performance of the services. Deliver a consistent process for incident and problem escalation along with resolution. Assist with the creation of policies around the proper use of Office 365 services and support. Administering and support Office 365 and MS Exchange policies.Administering and support system backup and disaster recovery processes.the additional aspects noted commonly in the job description of azure administrators.Working in a combined Windows and Unix software environmentManaging cloud infrastructure service instances and multiple cloud serversLeading, monitoring and maintenance of multiuser computing environment according to organizational requirementsSetting up public and private cloud systemsBalancing workloads and deploying themSelection of cloud provides in accordance with requirementsImplementing cost-effective cloud-based systems according to technical specifications of the organization Show less

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  Cloud Colony

  Jan 2018 - Dec 2022

  Cloud Support Engineer

  As a cloud support engineer for Cloud Colony Inc. I’m saddled with the responsibility of providing and maintaining quality and prompt services to the organization on Microsoft Azure and Office 365 cloud related. Serve as a vital resource for the contact center in overseeing daily support operations and troubleshooting when problems arise. Part of the team spearheading the procedure for business continuity by being involved in giving training to new employees and providing remote technical assistance and advice to other support engineers.My responsibilities areDeploy, configure and maintain computation on Azure cloudDesign and deploy Azure Backup and other Confidential backup solutions for Azure Responsible for implementing, monitoring and maintaining Microsoft Azure solutionsImplement Security And Protecting IdentitiesEnsuring the availability, performance, scalability and security of production systems.Monitoring Resources And Log AnalyticsMaintained system documentation logs and assisting in troubleshooting and diagnosis of system problems.Build of new environments for development and test in Azure.Managing employee access to Azure resourcesManaging storage, networks and security.Deployment and Configuring VM for Optimum Cost, Performance, and Security. Show less

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  HUB RESOURCES

  Jun 2018 - Mar 2019

  Information Technology System Administrator

  Administered and maintained Windows Server infrastructure, including installation, configuration, and troubleshooting of servers running Windows Server [versions].Managed Active Directory, including user and group administration, Group Policy m.Troubleshooting: Diagnosing and resolving hardware, software, and network-related problems reported by users. This involves analyzing the issue, identifying the root cause, and implementing appropriate solutions.Hardware and Software Installation: Installing, configuring, and upgrading computer hardware components, such as memory, hard drives, and graphics cards. Additionally, they install and update software applications, drivers, and operating systems on desktop computers and laptops.Proficient in Linux server installation, configuration, and maintenance, including user management, filesystems, networking, and security.Provided technical support and troubleshooting assistance to end-users, resolving Linux-related issues and inquiries.Documented system configurations procedures, and troubleshooting steps for knowledge sharing and reference.Installed, configured, and maintained Linux server environments, ensuring optimal performance and availability. Show less

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  Tek Experts

  Jul 2022 - now

  Azure Technical Support Engineer L2

  As a level 2 (L2) engineer in Tek Experts my work description and responsibilities revolves around helping customers to solve high level cases that involves Designing, implementing, and maintaining IAM solutions to ensure the security and integrity of access controls.Developing and managing authentication mechanisms, such as multi-factor authentication (MFA), single sign-on (SSO), and biometric authentication.Conducting risk assessments and implementing security policies and procedures related to identity and access management.Collaborating with cross-functional teams to integrate IAM solutions into existing systems and applications.Monitoring IAM systems for security incidents and responding to security breaches in a timely manner.Providing guidance and support to end-users and stakeholders on IAM best practices and security protocols.Provide technical support for Azure Hybrid Identity solutions, including Azure Active Directory Connect, Azure AD Domain Services, and Azure AD Connect Health.Assist in the design, implementation, and configuration of Azure Hybrid Identity solutions to meet customer requirements.Supporting customers in the installation and upgrading of Microsoft AD Connect tools to facilitate the migration of users from on-premises environments to the cloud.Troubleshoot and resolve issues related to authentication, authorization, and synchronization between on-premises Active Directory and Azure Active Directory.Collaborate with cross-functional teams to address complex technical challenges and ensure successful deployment and operation of Azure Hybrid Identity solutions.Develop and maintain documentation, knowledge base articles, and best practices for Azure Hybrid Identity deployment and support.Stay up-to-date with the latest developments in Azure Active Directory and identity and access management technologies. Show less