Aliabid Hakim, MBM

Experience

• 

  Just Water

  Jan 2016 - Jun 2017

  Sales Representative

  - Soliciting residential customers through door-to-door or store-intercept sales efforts. - Explaining and selling services available to our subscribers, maintaining minimum sales quotas, and writing orders for installation of services.- Follow-up on door hangers with phone calls.- Occasionally performing subscriber audits of illegal services for the purpose of obtaining leads.

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  Genesis

  Jul 2017 - Mar 2018

  Customer Service Representative - Billings

  - To process customer transactions in a professional and timely manner in accordance with agreed business processes and practices that deliver to Genesis Energy’s Retail operation strategy.- To deliver quality customer service through building knowledge of core business information and applying this knowledge to maximize customer satisfaction and retention.- Build and maintain effective working relationships across Customer Delivery and the wider business to ensure delivery of a great customer experience at the right price.- Contributes to a healthy and safe workplace by having an active involvement in Genesis Energy H&S processes and practices and complying with legislative and company guidelines and requirements.- Undertakes other accountabilities from time to time as required. Show less

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  Packco

  Aug 2019 - Dec 2019

  Account Manager

  Be the primary point of contact and build long-term relationships with customers.Help customers through email, phone, online presentations, screen-share and in person meetings.Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.Ensure the timely and successful delivery of our solutions according to customer needs and objectives.Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.Forecast and track key account metrics.Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.Monitor and analyze customer's usage of our product.Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.Liaise between the customer and internal teams. Show less

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  Fiscal Consultancy

  Jan 2020 - now

  - Manage ad-hoc reports for various business needs.- Compile and analyze financial statements.- Compile accurate client performance reports on time.- Manage accounting portfolio clients.- Leading the team.- Create ad-hoc reports for various business needs. - Compile and analyze financial statements. - Compile accurate client performance reports promptly. - Manage accounting portfolio clients. - Leading the team. - Create ad-hoc reports for various business needs.- Compile and analyze financial statements.- Compile accurate client performance reports in a timely manner.- Manage accounting portfolio clients.- Leading the team. - Create ad-hoc reports for various business needs.- Compile and analyze financial statements.- Compile accurate client performance reports in a timely manner.

  • Senior Associate

    Jan 2024 - now

  • Associate

    Mar 2022 - now

  • Junior Associate

    Jan 2020 - Mar 2022