Reneilwe Seokwang

Experience

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  MVC - Marketing Vision Captured

  Mar 2019 - Jun 2019

  Sales Agent

  As a sales agent, my role involved actively promoting and selling Telkom products to customers. I specialized in offering a range of products, including SIM cards, airtime, and data packages. My responsibilities included engaging with customers, understanding their needs, and recommending suitable Telkom products to meet their requirements.One of my key tasks was conducting RICA (Regulation of Interception of Communications and Provision of Communication-Related Information Act) registrations for customers, ensuring compliance with legal requirements. This involved verifying customer identities and activating SIM cards according to regulatory guidelines.In addition to sales, I provided excellent customer service by addressing inquiries, resolving issues, and assisting with product-related queries. I maintained a thorough knowledge of Telkom's offerings, staying updated on new products and promotions to provide accurate information to customers.Throughout my experience as a sales agent, I developed strong interpersonal and communication skills, enabling me to effectively engage with customers and build positive relationships. I demonstrated a proactive approach in meeting sales targets, employing persuasive techniques to promote Telkom products and secure sales.Overall, my experience as a sales agent allowed me to gain valuable insights into customer needs, refine my sales techniques, and contribute to the success of Telkom by driving sales and delivering exceptional service to customers. Show less