Roxana Teodora Manda

Experience

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  ISS Facility Services A/S

  Dec 2008 - May 2016

  -Elaborating systems documentation (procedures, forms);-Making EHS audits inside the client building monthly, to ensure that the health and safety for him is according whit the standard;-Establishing, implementing and checking the necessary processes of environmental and occupational safety;-Providing support activities carried out within projects;-Making the calculation in SIM@ISS program for new and current customers, a program implemented at group;-Ensuring an effective and efficient communication between project team members; -Assessment the client building to get all the details regarding its requirements, and then making the offer;-Identifying the local environmental and health and safety legislation application;-Preparing monthly and yearly reports according to Environmental Law for the customers with national coverage;-Maintaining and developing relationships with existing customers. Show less -Planning and organizing the project and transition activity, project calculation, P&L skill, offers for customers, internal support;-Designing projects, estimating, preparing bid documentation and negotiating with the customers;-Collaborating to develop technical documentation, internal and external communication materials;-Offering support for the ongoing projects within the company according to the approved project planning;-Making internal audit for continuous improvement and management analysis;-Updating the KPI Audits by centralizing the Quality measurement form;-Tracking project cost using the P&L forms and Microsoft Project. Show less -Customer support, internal support, daily / monthly / annually reporting;-Keeping customers satisfied and informed them about the products and services that our business offers;-Dealing with the customers complaints and effectively handle the situation;-Anticipate the customer’s requirements and be sensitive to any individual needs;-Good skills in Citrix software, Maximo and SAP - I manage the database maintenance in all three programs, create users and right, new clients, design audit forms for each client, adding materials used in various services, create interface and right for customers. Show less

  • Planner & Environment Responsible

    Sept 2012 - May 2016

  • PLANNER

    Jan 2010 - Sept 2012

  • HELPDESK OPERATOR

    Dec 2008 - Jan 2010
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  Clipper Logistics plc

  May 2016 - Jan 2023

  • Shift Manager

    Sept 2019 - Jan 2023

  • Team Leader

    May 2018 - Sept 2019

  • Training Champion

    Mar 2017 - May 2018

  • Warehouse Operative

    May 2016 - Mar 2017
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  GXO Logistics, Inc.

  Jan 2023 - now

  • Operations Manager

    Mar 2024 - now

  • Shift Manager

    Jan 2023 - Mar 2024