Gaetan Derkenne

Experience

• 

  Roche Diagnostics France

  Apr 1999 - Jun 2011

  Creation of the design office for sales supportTechnical preparation for offerSupport of consultant Team of sales Complex projects managementTeam management: 7 people for Installation of Pre analytical automationCreation of PM position Technical Expert on Chemistry analyser. - Animation/training of after-sales teams - Support for the release of new systems. Preventive and curative maintenance on a large range of analysers (immuno/chemistry)

  • Design for sales office manager

    Sept 2009 - Jun 2011

  • Project manager

    Apr 2006 - Jun 2011

  • Technical product manager

    Apr 2002 - Apr 2006

  • Field Service Engineer

    Apr 1999 - Apr 2002
• 

  Siemens Healthcare

  Jun 2011 - Feb 2016

  Project Manager Lab automation

  Operational Project manager for Customer Lab automation process. (private and public labs)- management of more than 20 project (from 200 k€ to 14 M€)- Support of sales team for projects offers (technical validation/planning) Project Team manager:- creation of PM service (recruitment/coaching)- PM methodology implementation

• 

  Sysmex France

  Feb 2016 - Apr 2020

  Technical director on dedicated business lines (Life sciences, Industries, lab automation, Digital Pathology, )- Team management (technical and application specialists 15 people) and project management- Service contract management- Customer installed based management- Development of the Team (Feedback, Training, Processes, methodology)- Set up processes under ISO9001 and methodoly under ISO 15 189- New business integration within the departmentSet up and execution of the Transform program for the Technical services:- Merge of technical departments Show less

  • Service Director

    Jun 2016 - Apr 2020

  • project manager

    Feb 2016 - Apr 2020
• 

  Sysmex Europe

  Apr 2020 - May 2023

  Development and deployment across EMEA with external partners for a new CRM for after sales services (MS Dynamics)Project with internal and external interactions. - Provider partner management - Management of contract/budget/risks - Requirement collection and process harmonization with 22 affiliates - Deployment preparation for EMEA Management of CRM Sales and Marketing deployement project accross EMEA (MS Dynamics)Development of CRM with Sales and marketing departements of Sysmex Affiliates (22) and external providerChange management

  • Project Leader CRM (Services)

    Apr 2021 - May 2023

  • Project leader Sales and Marketing CRM

    Apr 2020 - Jun 2022
• 

  ITG Groupe

  Aug 2023 - Aug 2024

  Independant Project Manager for Laboratories

  Project manager consultant in Laboratory- Pre sales : - Technical Audit - technical offer - Risk Management- Deployment - Building requirements follow up - Installation management (Instrument, automation, transition phases, competences...)