Emmanuel Ferdilus

Experience

• 

  Multitex

  Jan 1998 - Jan 1999

  Assistant IT Manager

  Optimized network support for operational computer networks (i.e. two servers used Windows NT and 55 workstations used Windows 95 / 98). Assembled and configured network components and associated services. Set up and maintained basic network operations, including assembly of network hardware. Provided users with network support.Key Accomplishments:• Installed, upgraded, and configured network pricing, software, and file services.• Skillfully led network troubleshooting to isolate and diagnose common network issues. Show less

• 

  Kinetics USA, Inc.

  Jan 2004 - Jan 2005

  Quality Assurance Analyst

  Spearheaded development of test scenarios / test cases from business requirements, design documents, use cases, and activity diagrams. Executed manual and automated tests using QTP and recorded results in Test Director 7.6. Tested airlines’ internet check-in application via web (IE) on Apache Web Server. Tested hotel check-in / application via web.Exhibited experience in accurately testing airline kiosk functionality by reviewing responses to and / or from the backend databases (i.e. SQL Server, Oracle, and Mainframe – DB2). Demonstrated proven knowledge of wide-ranging airline reservation systems, including WorldSpan, Sabre, Shares, and Navitaire.Key Accomplishments:• Participated in Go / No-Go meetings with Project Manager and Kinetics Management.• Served as a Subject Matter Expert (SME) on airline reservation systems for the QA Test Team.• Met functional requirements via testing and reported defects to developers using Test Director.• Continually communicated with Business Analysts and Developers on existing defects in Open Status. Show less

• 

  TAC Worldwide Companies

  Jan 2005 - Jan 2006

  Quality Assurance Analyst

  Walt Disney World ResortSpearheaded development of test scenarios / test cases from business requirements, use cases, and activity diagrams. Developed test cases for the growth-centric Walt Disney World Resort Reservations within the Central Reservation System project. Completed details-oriented testing of WDW Revenue Management (CPROS) application via the web.Key Accomplishments:• Successfully delivered support and training to junior testers.• Executed manual tests housed within the Test Director and recorded defects.• Developed test cases for Internet Recommender application (DRP) – a web application. Show less

• 

  Apex Systems, Inc.

  Jan 2006 - Jan 2006

  Senior Software Test Analyst

  Publix Super Markets, Inc.Strategically steered results-generating testing analysis initiatives, including liaising among project teams to understand system requirements and specifications. Tested Publix computer-based training application, AVI / security / desktop icon of new POS involving EFT transactions, and accounting portion of new POS to ensure pre-delivery software quality.Key Accomplishments:• Efficiently captured and reported test results to the Test Lead and Quality Assurance team.• Updated and designed test cases within Test Director for a new Point of Sale (POS) application. Show less

• 

  Publix Super Markets

  Jan 2006 - Jan 2012

  Software Quality Assurance Analyst

  Leveraged broad scope of industry knowledge toward collaborating with project teams to analyze system requirements and specifications, and consult with customers to create and execute tests according per requirements. Created test plans and summaries. Led testing of Electronic Fund Transfer (EFT) in coordination with Point-of-Sale (POS) application.Expertly planned and coordinated efforts with business users during User Acceptance Testing (UAT). Planned and led targeted planning and management of testing efforts for Western Union Application used in the Publix stores. Planned and conducted defect meetings to review defects found during testing. Recorded and tracked defects in Quality Center.Key Accomplishments:• Actively participated in Go / No-Go meetings with Project Team and management.• Updated and designed test cases within the Quality Center for Publix’s software applications.• Delivered excellence in guidance and technical training to Test Analysts and Senior Test Analysts. Show less

• 

  Various Employers

  Jan 2012 - Jan 2019

  English Teacher

  Amity Corporation, Fujinomiya, Shizuoka, Japan 2016 - 2019SEIHA, Nagoya, Aichi, Japan 2013 – 2016English Life, Numazu, Shizuoka, Japan 2012 – 2013Plan and deliver dynamic multi-age English lessons (i.e. vocabulary, expressions, idioms, grammar) while actively building an engaging classroom community. Continually assist students in developing individual listening, speaking, and writing skills. Objectively assess students’ strengths and weaknesses to further maximize instructional success.Key Accomplishments:• Support students in preparation for TOEIC and EIKEN exams.• Perform presentations (i.e. phonics, reading, writing) to teachers during workshops.• Participate in marketing / promotional campaigns and conduct seminars to attract new students. Show less

• 

  MyDocHub

  Jan 2015 - now

  Software Quality Assurance Analyst

  Capitalized on the opportunity to lead the forward-thinking development of test scripts using the Business Object Model in Selenium WebDriver for this software development service company. Designed test cases within HP ALM for Integration, System, and Certification phases of testing efforts. Created test strategies, plans, and summaries.Comprehensively provided test progress, defect reports, and test summaries to management and the development team. Played a vital role in executing load and performance testing using JMeter. Planned and conducted solutions-focused defect meetings to review defects found during testing to align with operational goals and objectives.Key Accomplishments:• Captured and tracked key defects through HP ALM.• Expertly tested interfaces between website’s API and backend system. Show less