Heather Beck

Experience

• 

  Residence Education and Housing Services at Michigan State Univeristy

  Aug 2014 - Dec 2017

  Front Desk Representative

  • Accurately answered and conveyed information to residents/guests• Communicated with co-workers and supervisors in an effective manner• Handled incoming calls and routed them appropriately• Politely and calmly took care of people’s concerns in difficult situations

• 

  The University Club of Michigan State University

  May 2016 - Jan 2020

  Al a Carte Server

  • Enhanced the dining experience by ensuring each guest received immediate, personalized and professional attention• Established rapport with customers to ensure that they were enjoying their meals and took action to correct any necessary problems• Prepared tables, laid out napkins and utensils, refilled condiments and completed other preparation• Demonstrated understanding of cuisine, wine, alcohol, and food-preparation to guarantee guest satisfaction within an upscale atmosphere Show less

• 

  Old Town Commercial Association

  Oct 2017 - May 2018

  Graphic Designer

  Collaborated with the Executive Director to create posters for eventsEffectively communicated about design material and informationCompleted designs well before deadlines to ensure satisfactionConstantly learned new skills in Adobe CCKept OTCA brand consistent throughout all projects

• 

  Your Painters LLC

  Jan 2020 - now

  Co-Owner
• 

  The Underdog Family

  Sept 2021 - now

  Volunteer

  I'm a volunteer for The Underdog Family 501(c)(3) Non-Profit. Our mission is simple: We cultivate a stronger community by highlighting the gems within it. The Underdog Family partners with local businesses to boost their digital footprint and amplify their reach. We empower members of our Family by organizing mission-driven initiatives to inspire positive change. Our vision is to create a collaborative network with a common goal of everyone having an equal opportunity to succeed.BUSINESS SERVICESWe pair small business owners with professional resources from our volunteer team to increase their digital footprint and broaden their reach. Web design, social media optimization, online ordering integration, and professional photography are just a few of the ways we would love to help your small business.COMMUNITY OUTREACHWe organize events and initiatives designed to celebrate our diversity and integrate community members from all walks of life. Park improvement days, free lunches for community heroes and celebrations for partner launches are just a few of the ways we uplift our community.If you want to get involved as a volunteer, please reach out! Show less

• 

  M.C. Squares

  Apr 2022 - now

  Marketing and Sales Coordinator