Doug Klausen

Experience

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  Indiana Daily Student

  Aug 2004 - Apr 2005

  Sports Writer

  • Publish over 15 IU women’s swimming and diving articles on print and web• Collaborate one on one with IU Media Relations Department, head coaches, and student-athletes

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  WTIU

  Mar 2005 - Aug 2006

  Schedule Director

  • Direct live station breaks, news cut-ins, and weather emergencies• Perform edits using Grass Valley Profile editing tools and organize lower thirds through Chyron character generators

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  Lingner Group Productions, Inc

  May 2006 - Aug 2006

  Production Intern

  • Screen tapes, write stories, produce dubs, assist field shoots, and other tasks to ensure smooth production• Compose logs and create story lines for Speed Channel’s reality show, “Life On The Block”

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  Indiana University

  Aug 2006 - Apr 2007

  Football Videographer

  • Execute logistical operations to ensure equipment and crew were in place• Film live-action football drills, 7-on-7, and team plays for all football practices and scrimmages

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  WTOL

  Jun 2007 - Aug 2008

  Production Assistant

  • Floor direct efficiently and ensure studio crew & anchors are aware of changes• Direct in set-up and tear down of studio sets for upcoming newscast• Lead in providing adequate cross training and leadership to all new PAs• Create full page and lower third graphics are built, accurate, and loaded for pending newscast or breaking news

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  Crew West Inc.

  Sept 2008 - Jul 2011

  Audio Technician

  •Completed an average of five to seven productions per week for various clients; ESPN, NBC, ABC, CBS, History Channel, Half Yard Productions, Bank of Montreal, etc. • Responsible for all audio and technical aspects of productions: national news, corporate and documentary• Coordinate with production managers over logistics for all upcoming shoots for Crew West, Inc.• Field produce while on location with talent and interview subjects• Promote company through editing video and audio reels and pictures of recent work with Photoshop, Adobe Premiere, Word Press and Microsoft Office Suite (Excel, Word, Powerpoint)• Create and maintain company website using HTML, WordPress, CSS and SEO Show less

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  Arizona Cardinals Football Club

  Jul 2011 - Jul 2014

  Stadium Technical Coordinator

  • Coordinate and produce/direct technical and production elements for the Cardinals football season, off-site Cardinals events, Cardinals broadcasts, and Global Spectrum/University of Phoenix Stadium events • Implement new stadium initiatives such as social media lounge and plaza engagement campaigns to enhance fan experience• Oversee training and event management of freelance production staff of up to 65• Create, employ, and implement pre-production procedures, documents, content and rehearsals for events; crewing, acquire audio visual needs, and perform logistics• Successfully produce over 150 events, Tostitos Fiesta Bowl, US Soccer exhibition games with a high retention rate for later services• Create video and digital content using Adobe Creative Suite and Final Cut Pro for purposes of adding narration, music, and graphics based upon production needs• Manage, operate and troubleshoot audio visual tools, video archive, FTP servers and related media inventory• Create, program, and maintain University of Phoenix Stadium Daktronics video and LED boards• Develop and execute asset management for audio visual production tools, i.e. logging, life history, history of repairs• Research audio and visual equipment, vendors, outside facilities, and emerging technology for future implementation Show less

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  In A Pickle Productions

  Jul 2014 - Nov 2014

  Producer/Director

  • Vast technical and production background in all aspects of sporting events, various on-locations events, television broadcasts and video productions. Proficient in the roles of: - Video Production Manager - Event Presentation Director - Sports Event Producer/Director - Tech Manager - Technical Director - Graphic Designer - Camera Op - Audio Engineer and more

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  Van Wagner Big Screen Network Productions

  Aug 2014 - Sept 2014

  In-Venue Director

  • Coordinate and tech manage the west coast in-venue National Pro Grid League matches; create tech books, designate crew assignments, and integrate gear to broadcast trucks• Lead load in, rehearsals and production meetings for NPGL in-venue show at various locations• Direct in-venue show for NPGL matches

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  Daktronics

  Nov 2014 - Sept 2022

  • Deliver full turn key projects of large screen video displays, electronic scoreboards and programmable display systems • Supervise the project through all phases including design concept, pricing, procurement and manufacture, installation and commissioning while serving as a single point of contact and subject matter expert to various internal and external stakeholders • Lead project take off, design, and drawing coordination with Daktronics engineering control, system, and mechanical teams to ensure project scope is met• Develop project scope of work documentation, evaluate, and manage subcontractors during installation• Utilize various project management and audio visual software such asMicrosoft Office Suite and Visio, AutoCAD, Salesforce, Adobe Creative Suite, and more to maximize efficiency, communication and correct documentation• Lead on average of 15-25 projects at a single time ranging from $150,000 - $6 million in revenue Show less • Work with customers to develop best practices for operation of systems. Become familiar with customer systems and operations through regular and ongoing contact• Work with the Product Sales, Field Service. and Account Manager to help Daktronlcs to develop a strong service relationship with customers• Work to develop a role as an adviser for the customer. Pull value added services by teaming up with Creative Services and the Professional Services Group• Become familiar with customers set up, configuration, and operation of the control systems to provide support as needed• Take a proactive approach to the service needs of Daktronlcs customers. Participate in Pre-season planning efforts to help the customers • Visit customer site during the season to ensure the systems are operating as intended and that they are pleased with the services Daktronics is providing• Provide assistance to the product sales on technical aspects of the Live Event Control Systems• Ensure that customers are getting the agreed service. Be a liaison for Service Reps.• Promote system replacements/upgrades and professional services• Promote sales of additional equipment and equipment upgrades• Work closely with Account Managers on building a database to track customer needs• Responsible for service excellence and client satisfaction• Represent Daktronics in a confident and professional manner• Identify, qualify, and train a pool of technical slaff as needed for event support Show less

  • Project Manager

    Jul 2021 - Sept 2022

  • Application Engineer

    Nov 2014 - Jul 2021
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  Kraft Sports + Entertainment

  Sept 2022 - May 2024

  Senior Director of Audio Visual & Broadcast Systems

  Analyze and evaluate current Broadcast & A/V systems and develop capital improvement plans that cover a multi-year roadmap Provide a scalable Broadcast & A/V infrastructure vision and strategy Manage all Broadcast & A/V Operations ensuring operational reliability and stability of services Make recommendations to senior management on future technology to maximize service and supportResponsible for AV related revenue generation for Gillette Stadium Special EventsResponsible for being present and ensuring seamless execution of Stadium Events and other High-Profile Events Responsible for ensuring stadium events are managed with the appropriate number of staffManage staff and providing technical direction as requiredInstall, maintain, modify, operate, and support complex broadcast systems and architecture.Demonstrates consistently high standard of engineering practices, assists with the installation of new equipment, and has a strong understanding of CAD/As-Built drawings.Mitigates issues associated with video server systems, digital audio mixing equipment, video productions switchers, graphic platforms, camera/robotics systems, and intercom systemsEstablish and coordinate routine preventive and corrective maintenance procedures and schedules Ability to rapidly diagnose video system and IT problems and provide alternative solutions Partner with Facilities, IT and construction for project and stadium management.Work closely with IT staff in supporting broadcast computing and networking systems.Communicates with broadcast partners for pre/post event requirements.Ensure the team maintains appropriate inventory levels at all times, issues are reported immediately, and followed through on until resolution is complete.Manage contract engineers and third-party vendorsCommunicates regularly with Event Planners, Clients, Technicians, and Facility Managers to ensure that all A/V components are implemented to meet the demands, Show less

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  Topgolf

  May 2024 - now

  Director of Technology Delivery