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Ajeet Kumar

Ajeet Kumar

Followers of Ajeet Kumar1000 followers
location of Ajeet KumarKowloon, Hong Kong SAR

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  • Timeline

  • Skills

    Process design
    Process consulting
    Quality management
    Process excellence
    Cmmi
    Business process improvement
    Bpo
    Process management
    Business process re engineering
    Quality assurance
    Process improvement
    Process engineering
    Operational excellence
    Business transformation
    Outsourcing
    Sdlc
    Quality system
    Vendor management
    Training delivery
    Sales process
    Retail banking
    Presentations
    Product management
    Credit cards
    Development and delivery of training
    Microsoft office
    Dreamweaver
    Due diligence
    Training
    Employee training
    Regulatory compliance
    Soft skills
    Facilitation
    Train the trainer
    Train the trainer programs
    Coaching

  • About me

    Primarily involved in defining and implementing metrics and driving improvement projects in banking / financial crime, marketing and HR areas. Worked in HR function for PCMM certification and also helped in defining prcesses and metrics relevant for Talent Planning, Employee Relations and BusinessHR units. Worked with a Financial data reporting company's offshore unit and helped in establishing quality management system, deploying eSCM v2.0 SP and driving improvement projects. Specialties: Process design, definition, six sigma, Lean and Lean Six Sigma methodology.

  • Education

    • Birsa institute of technology, sindri

      1999 - 2003
      B.sc(engg) mining engineering

      activities and societies: project manager at eco club, member sports club. university topper, branch topper in all four years, gate air3

    • Indian Institute of Technology, Kharagpur

      2004 - 2006
      Mtech industrial engineering and management

  • Experience

    • Infosys bpo limited

      Jun 2006 - Nov 2008

      pcmm implementation, process design and deployment at hr subfunctions, metrics design to measure process performance and reporting to senior management. driving improvements through structured methodologies. quality management system implementation, metrics and dashboard design, survey analytics

      • Assistant manager-Quality

        Oct 2007 - Nov 2008

      • Team Leader

        Jun 2006 - Oct 2007

    • Infosys

      Dec 2008 - Jun 2012

      process performance assurance and improvement, using six sigma and len methodologies to update processes.

      • Senior Lead Quality Assurance

        Oct 2009 - Jun 2012

      • Process Consultant

        Dec 2008 - Oct 2009

    • Infosys ltd.

      Jul 2012 - Jul 2013
      Quality program manager

      process design and deployment.

    • Unitedhealth group

      Jul 2013 - Mar 2015
      Manager - black belt

      process improvement in health care domain

    • Hsbc electronic processing india private limited

      Mar 2015 - Sept 2019
      Avp - operations transformation

      process improvement in banking domain

    • HSBC

      Sept 2019 - now

      • ASP Transformation Lead

        Apr 2022 - now

      • Process Consultant

        Sept 2019 - Apr 2022

  • Licenses & Certifications

    • Certified Six Sigma Black Belt

      ASQ
      Mar 2011