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Mon Ang

Mon Ang

Owner Operator

Followers of Mon Ang562 followers
location of Mon AngGreater Perth Area

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  • Timeline

  • About me

    IT Support Technician at CEA

  • Education

    • Curtin University

      2002 - 2005
      Bachelor’s Degree Computer System and Networking

      Certification of course completion with Cisco Certified Network Associate (CCNA) knowledge of networking for the small office/home office market. Fundamentals of Wireless LANs and Fundamentals of Network Security.

  • Experience

    • Quickway Services Pty Ltd

      Jul 2006 - Sept 2007
      Owner Operator

      Delivery of goods on time in a set of territory, Product Preparation, Money Handling.Learned the cash management, Complete the Business Activity Statement (BAS), Issue payrolls and invoices.Learned the value of working independent and integrity.

    • ASK Total Support Services

      Oct 2007 - Aug 2012
      IT Consultant

      Providing escalated support for IT Service Desk - hardware, software & network issuesProviding support & end user training for network hardware, operating systems & applicationsKnowledge of TCP/IP, DNS, WINS and DHCPActive Directory environment (Windows Server 2003/2008/2011, Exchange Server 2003/2007/2010)Onsite upgrades and rollout experienceAbility to provide phone support to corporate clientsWindows XP, Vista, 7 Diagnostic and Troubleshooting SkillsSBS, Server 2003 – 2008/2011 Diagnostics, Setup and Troubleshooting Skills.Providing support for Microsoft Office and Mac O/SData backup and archiving systems and strategiesRouters, Firewalls, VPN experienceKnowledge of Windows Operating System (server & desktop) Knowledge of VMware and administration, SQL 2005/2008, Cisco Networking. Show less

    • CFC Group

      Aug 2012 - Aug 2018
      IT Support Technician

      Providing escalated support for IT Service Desk - hardware, software & network issuesProviding support & end user training for network hardware, operating systems & applicationsKnowledge of domain policy, WSUS, TCP/IP, DNS and DHCPActive Directory environment (Windows Server 2003/2008/2011/2012),Exchange Server 2003/2007/2010)Onsite upgrades and rollout experienceAbility to provide phone support to corporate clientsProvide corporate software installation and maintenance.Windows OS and Mac O/S Diagnostic and Troubleshooting SkillsSBS Server 2003 – 2008/2012 Diagnostics, Setup and Troubleshooting Skills.Providing support for Microsoft Office 2010/2013 & Office 365Configuring, restrict device and data restore for IPad, IPhone, ,Android and Windows PhoneMobile device configure and management through Air Watch.Data backup and archiving systems and strategiesRouters, Firewalls, VPN experienceKnowledge of VMware and administration, SQL 2005/2008. Show less

    • CEA

      Aug 2018 - now
      IT Support Technician

  • Licenses & Certifications

    • D-Link Certified Network Professional Course in Wireless (DCNP Wireless)

      Aug 2016

    • Time Management

      Australian Institute of Management
      Nov 2023
      View certificate certificate