Kasey Gross, CF APMP

Experience

• 

  Chipotle Mexican Grill

  Jan 2013 - Aug 2013

  Crew Member

  Providing a unique dining experience for customers, working on line making food and as cashier

• 

  Cold Stone Creamery

  Aug 2015 - Mar 2016

  Crew Member

  Opening Manager, in charge of preparing the store for the day while providing excellent customer service. Assisted with the training of both crew members and franchise owners.

• 

  Walker Toyota

  Mar 2016 - Jun 2017

  Valet

  Greeting customers, checking in their cars and providing a shuttle service to or from their home or business

• 

  Wright Patterson Air Force

  Jul 2017 - Oct 2017

  Documentation Specialist

  This was a paid internship where I was charged with compiling, writing, and editing scientific research and presenting it in a way that is legible for an audience with little to no scientific experience.

• 

  MedaCheck

  Nov 2017 - Mar 2019

  Operations Manager

  I started as an Administrative Assistant and was later promoted to Operations Manager. During this time I went from simply managing basic emails, scheduling, and other office responsibilities, to overseeing the management of the entire office. This included small things such as continued management of scheduling, to communications between employees and other companies, to managing invoices and payments for clients. I also worked very closely with the company CEO and assisted in any matter possible. Show less

• 

  ACE WNO

  Jul 2018 - Apr 2019

  Administrative Assistant

  The ACE Women's Network facilitates the networking of women interested in pursuing leadership opportunities in higher education and supports ACE National with its ‘Moving the Needle’ vision to see at least 50% of chief executives at higher education institutions be women. The Network’s Administrative Assistant supports the State Co-Chairs with administrative tasks and responsibilities supporting the 16-person Executive Board (EB) and primarily the various subcommittees. I assisted the Executive Board in managing monthly calls, keeping meeting minutes, and other requested responsibilities. Show less

• 

  CRaKN

  Sept 2019 - Jul 2020

  QA Specialist & Technical Writer

  I started as a quality assurance tester for the company's software, and eventually progressed to training and assisting as a project manager. This included communication between development and customer success teams, as well as assisting with management and organization of project tasks. Much of my work heavily involved working with Jira and Confluence.

• 

  StoryPorts

  Dec 2020 - Jan 2021

  Technical Writer

  Managing the compilation, writing, and editing of user software documentation. Including migration of old information to a new documentation platform and updating migrated information. Writing user guides to company software in Elivio.

• 

  Leidos

  Feb 2021 - May 2021

  Exploit QA Specialist

  Contract role. Software product testing of technology for military use. Regular communication throughout the department on the status and development of the application and testing. Gained the required security clearance. Much of my work heavily involved working with Jira and Confluence.

• 

  Altamira Technologies Corporation

  Jun 2021 - now

  Proposal Manager

  Manages a team of 3-4 proposal coordinators and two graphic artists, while continuing work as proposal coordinator. Developed the foundation standards for proposal operations and management used by the current Altamira PropOps team. Guides bid teams through a 30-day proposal process, organizing and facilitating planning and review meetings to help ensure the best product possible is produced. Coordinates schedule and process plan with Capture and Tech Volume leads for individual RFPs. Prepares volume templates for bid team to write proposals using language provided by the clients’ solicitation agreements. Leads kick offs and color reviews designed to ensure the improvement and success of the volumes through the proposal process. Guides bid team to tailor their resumes for each proposal to match language and requirements from the provided PWS. Provides technical editing and desktop publishing on products throughout the process. Serves as the team’s Knowledge Manager, organizing and maintaining all files, folders, and Standard Operating Procedures (SOPs) for team and company. Creates and provides workshop training to update and educate bid teams on various areas of the proposal process (i.e., process and color reviews, resumes, etc.) Show less