Erik Privette

Experience

• 

  Oil States International, Inc.

  Jul 2009 - Mar 2015

  Senior Technical Support Analyst

   Tech Support II• Supported Local and Global Users and IT Resources• Desktop and Phone Support 50/50• Maintained User, Group and Computer Accounts in Active Directory Senior Tech Support Analyst/Lead• Trained and Mentored new Analysts• Created and Maintained standard Operating System Images for Windows 7 and 8.1• Admin for LANDesk Management and Patch/Compliance Software• Maintained Software Packages for rapid deployment across global infrastructure• Created and Maintained Support Training Documentation• Maintained Software Licensing Maintenance Agreements• Installed and Maintained Software Licensing Servers• Hardware Procurement and Software Procurement Admin Show less

• 

  Lime Rock Partners, LLC

  Jul 2015 - Apr 2018

  IT Analyst
• 

  Phillips 66

  May 2019 - Oct 2019

  Next Generation Migration Specialist

  End of Contract

• 

  KBC (A Yokogawa Company)

  Nov 2019 - Apr 2021

  Desktop/Server Analyst
• 

  Academy Sports + Outdoors

  Nov 2021 - Jan 2023

  Senior Systems Executive
• 

  Nova Medical Centers

  Jan 2023 - Nov 2023

  Desktop Support II
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  Oil States International

  Nov 2023 - Jan 2024

  Service Desk Analyst III

  Supporting the Information Technology department in any and all ways possible, from Desktop Support for local employees, to remote support for those not local, and assisting as needed with any networking and security infrastructure. Intending on being a mentor or leader as needed, and taking in all advice from those who have experience that can help me grow going forward.