Bhavika Masand

Bhavika Masand

Customer Service Representative

Followers of Bhavika Masand1000 followers
location of Bhavika MasandGreater Toronto Area, Canada

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  • Timeline

  • About me

    International Student Support Officer

  • Education

    • Centennial College

      2014 -
      Office Administration - General Business Administration and Management, General 4.5
    • Gujarat University

      2004 - 2007
      Bachelors in Commerce Commerce

      Activities and Societies: Received frequent appreciation for my dedication & communication skills

    • Centennial College

      2013 - 2014
      Post Graduate Certificate in Marketing: Sales & Accounts Management Sales & Accounts Management 4.4

      Activities and Societies: Secured a GPA of 4.4

  • Experience

    • Datafied

      Apr 2007 - May 2008
      Customer Service Representative

      Datafied is a document retrieval and data management company. It offers a customizable online solution for ordering and managing the retrieval of medical records.• Provided hands-on training to a team of 25 people via direct intervention and mentoring• Assisted the HR team in recruiting 10 people for an urgent requirement• Performed client requirement analysis for more customized performance

    • ISBA

      Mar 2009 - Apr 2010
      Business Development

      International School for Business Acumen (ISBA) is a management institute that offers Post-Graduate Management courses to students.• Conducted presentations to 35 corporations for affiliations, and 22 of those presentations were successful• Made one-to-one sales presentations to 15-20 students on a daily basis.• Connected with the institute’s existing students, solving their queries and mentoring them on other issues• Conceptualized and executed employee motivation activities like ‘Performer of the Month’, ‘Saturday Movies’, ‘Dinner Outings’, etc.• Lead a team of counsellors to provide mentorships and strategies to better manage student needs • Received high appreciation and immediate promotion after the completion of the probation period Show less

    • Wordistic Creations

      Oct 2011 - now
      Client Servicing

      Wordistic Creations is a Creative Writing Agency. It offers such services as SEO Writing, Website Content, Advertorial Copies, Video Scripts, etc. • Assumed responsibility for the most strategic clients of the firm (5 to 6 of them), ones who generated about 45% of the firm’s revenues• Had leadership responsibilities for a team of 15 writers, and even handled recruitment for the company.• Performed accounting, invoicing and cash management for the firm. • Employed Marketing and E-Commerce skills to help the company exceed its revenue targets regularly• Executed and conceptualized company’s branding activities through various online marketing tool, which helped generate over 62 leads Show less

    • Centennial College

      Dec 2013 - now
      International Student Support Officer

      Centennial is Toronto's first community college. It offers degree programs and education in business, communications, engineering technology, etc.• Communicated with 5000+ students, and helped them with their admission processes & queries• Received acknowledgment and appreciation for good performance from the superiors• Participated in the college’s calling campaign to further acquaint new and potential students about the facilities available at Centennial• Used strong interpersonal skills to counsel over 100 students during the Calling-campaign Show less

    • Torstaff Personnel

      Apr 2014 - May 2014
      Business Development and Recruitment Manager - Internship

      One of the best learning experience under the guidance of the industry experts and professionals that helped me have a better understanding of the Canadian corporate structure.

  • Licenses & Certifications

    • Mental Health First Aid

      Mental Health First Aid Canada (MHFA)
      Jun 2015
    • Envision Certificate

      Environics Analytics
      Jan 2014
      View certificate certificate
    • Microsoft Office Specialist - PowerPoint

      Microsoft
      Jul 2015
    • Microsoft Office Specialist Excel 2013

      Certiport - A Pearson VUE Business
      Mar 2016
      View certificate certificate
    • Microsoft Office Specialist - Word

      Microsoft
      Aug 2014
    • Microsft Office Specialist - Excel 2013

      Microsoft
      May 2015
    • Keyboarding

      Centennial College
      Dec 2014
    • Microsoft Office Specialist PowerPoint 2013

      Certiport - A Pearson VUE Business
      Mar 2016
      View certificate certificate
  • Honors & Awards

    • Awarded to Bhavika Masand
      International Education Scholarship Centennial College Mar 2016 Scholarship awarded to a full-time student enrolled in 2 or more consecutive semesters on the academic performance.
    • Awarded to Bhavika Masand
      Graduated with High Honours (4.5 GPA) Centennial College School of Business May 2015
    • Awarded to Bhavika Masand
      President's Spirit Award Centennial College May 2015
    • Awarded to Bhavika Masand
      Distinction in Leadership Centennial College Apr 2015 Leadership development can happen anywhere and occurs through both practical and theoretical learning experiences. The Leadership Passport offers a variety of workshops and events that allow students to develop their understanding of what it means to be a leader, explore various types of leadership, and enhance their leadership skills. Once all the components required are achieved and the workshops have been attended, the candidate is awarded with 'Distinction in Leadership'
    • Awarded to Bhavika Masand
      Graduated with High Honors Centennial College Apr 2014 With hard work and dedication, I was one of the only three students to graduate with High Honors from Graduate Certificate Program offered by School of Business - Centennial College.
  • Volunteer Experience

    • Program Advisory Committee Member

      Issued by Centennial College on Mar 2016
      Centennial CollegeAssociated with Bhavika Masand
    • Events co-ordinator

      Issued by SCAT on Aug 2014
      SCATAssociated with Bhavika Masand
    • International Ambassador

      Issued by Centennial College on Dec 2013
      Centennial CollegeAssociated with Bhavika Masand