
Bhavika Masand
Customer Service Representative

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About me
International Student Support Officer
Education

Centennial College
2014 -Office Administration - General Business Administration and Management, General 4.5
Gujarat University
2004 - 2007Bachelors in Commerce CommerceActivities and Societies: Received frequent appreciation for my dedication & communication skills

Centennial College
2013 - 2014Post Graduate Certificate in Marketing: Sales & Accounts Management Sales & Accounts Management 4.4Activities and Societies: Secured a GPA of 4.4
Experience

Datafied
Apr 2007 - May 2008Customer Service RepresentativeDatafied is a document retrieval and data management company. It offers a customizable online solution for ordering and managing the retrieval of medical records.• Provided hands-on training to a team of 25 people via direct intervention and mentoring• Assisted the HR team in recruiting 10 people for an urgent requirement• Performed client requirement analysis for more customized performance

ISBA
Mar 2009 - Apr 2010Business DevelopmentInternational School for Business Acumen (ISBA) is a management institute that offers Post-Graduate Management courses to students.• Conducted presentations to 35 corporations for affiliations, and 22 of those presentations were successful• Made one-to-one sales presentations to 15-20 students on a daily basis.• Connected with the institute’s existing students, solving their queries and mentoring them on other issues• Conceptualized and executed employee motivation activities like ‘Performer of the Month’, ‘Saturday Movies’, ‘Dinner Outings’, etc.• Lead a team of counsellors to provide mentorships and strategies to better manage student needs • Received high appreciation and immediate promotion after the completion of the probation period Show less

Wordistic Creations
Oct 2011 - nowClient ServicingWordistic Creations is a Creative Writing Agency. It offers such services as SEO Writing, Website Content, Advertorial Copies, Video Scripts, etc. • Assumed responsibility for the most strategic clients of the firm (5 to 6 of them), ones who generated about 45% of the firm’s revenues• Had leadership responsibilities for a team of 15 writers, and even handled recruitment for the company.• Performed accounting, invoicing and cash management for the firm. • Employed Marketing and E-Commerce skills to help the company exceed its revenue targets regularly• Executed and conceptualized company’s branding activities through various online marketing tool, which helped generate over 62 leads Show less

Centennial College
Dec 2013 - nowInternational Student Support OfficerCentennial is Toronto's first community college. It offers degree programs and education in business, communications, engineering technology, etc.• Communicated with 5000+ students, and helped them with their admission processes & queries• Received acknowledgment and appreciation for good performance from the superiors• Participated in the college’s calling campaign to further acquaint new and potential students about the facilities available at Centennial• Used strong interpersonal skills to counsel over 100 students during the Calling-campaign Show less

Torstaff Personnel
Apr 2014 - May 2014Business Development and Recruitment Manager - InternshipOne of the best learning experience under the guidance of the industry experts and professionals that helped me have a better understanding of the Canadian corporate structure.
Licenses & Certifications

Mental Health First Aid
Mental Health First Aid Canada (MHFA)Jun 2015- View certificate

Envision Certificate
Environics AnalyticsJan 2014 
Microsoft Office Specialist - PowerPoint
MicrosoftJul 2015- View certificate

Microsoft Office Specialist Excel 2013
Certiport - A Pearson VUE BusinessMar 2016 
Microsoft Office Specialist - Word
MicrosoftAug 2014
Microsft Office Specialist - Excel 2013
MicrosoftMay 2015
Keyboarding
Centennial CollegeDec 2014- View certificate

Microsoft Office Specialist PowerPoint 2013
Certiport - A Pearson VUE BusinessMar 2016
Honors & Awards
- Awarded to Bhavika MasandInternational Education Scholarship Centennial College Mar 2016 Scholarship awarded to a full-time student enrolled in 2 or more consecutive semesters on the academic performance.
- Awarded to Bhavika MasandGraduated with High Honours (4.5 GPA) Centennial College School of Business May 2015
- Awarded to Bhavika MasandPresident's Spirit Award Centennial College May 2015
- Awarded to Bhavika MasandDistinction in Leadership Centennial College Apr 2015 Leadership development can happen anywhere and occurs through both practical and theoretical learning experiences. The Leadership Passport offers a variety of workshops and events that allow students to develop their understanding of what it means to be a leader, explore various types of leadership, and enhance their leadership skills. Once all the components required are achieved and the workshops have been attended, the candidate is awarded with 'Distinction in Leadership'
- Awarded to Bhavika MasandGraduated with High Honors Centennial College Apr 2014 With hard work and dedication, I was one of the only three students to graduate with High Honors from Graduate Certificate Program offered by School of Business - Centennial College.
Volunteer Experience
Program Advisory Committee Member
Issued by Centennial College on Mar 2016
Associated with Bhavika MasandEvents co-ordinator
Issued by SCAT on Aug 2014
Associated with Bhavika MasandInternational Ambassador
Issued by Centennial College on Dec 2013
Associated with Bhavika Masand
Languages
- enEnglish
- hiHindi
- puPunjabi
- guGujarati
- urUrdu
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