Alice Gray

Experience

• 

  Troon

  Jun 2007 - Apr 2014

  Sales Assistant

  • Sales assistant (holiday job / part time)• Excellent customer service• Takes cash and card payments• Run errands• Tidy and organise shop floor• Help with deliveries• Prepare stock for sale

• 

  Select Appointments

  Jan 2011 - Jan 2012

  Secretary

  • Temporary secretary (holiday job / part time)• Front of house work• Helping customers• Writing and filing invoices

• 

  The Cambridge News

  Sept 2011 - Sept 2011

  Work experience

  • Work Experience• Conducted several interviews• Wrote several short articles• Learnt the process of reporting and editing

• 

  University of Southampton

  Mar 2013 - Jul 2014

  RAG Officer

  Managed a committee of 10 other students to fundraise over £100,000Organised various fundraising events e.g. speed dating and city raidsHeld weekly volunteer meetingsChaired monthly committee meetingsCompleted risk assessment formsManaged a budgetDuring my time as RAG Officer the society won an ‘Excellence in Volunteering’ award from the University.Attended student councilLiaised with various charitiesManaged expeditions abroad

• 

  Kidney Research UK

  Jul 2013 - Aug 2013

  Intern

  • Reported directly to the Head of Communications and the Head of Supporter Care.• Established a new annual skydiving campaign – liaising with the skydiving company, working with the head of marketing to create an advertising campaign and dealing with interested supporters to get them involved in the jump. Publicised the skydiving campaign through creating key press releases and other PR assets.• Developed and implemented a new stakeholder categorisation system, helping to improve relationships with key clients, funders and the media.• Supported the redesign of the website to create a more user-friendly experience. Show less

• 

  BeyondMe

  Sept 2014 - Nov 2015

  •Keep BeyondMe’s back-office and membership database up to date on a daily basis, across platforms (e.g. Insightly, Mailchimp)• Manage content and interactions on key social media channels• Support next phase of digital platform development• Support on engagement events (e.g. Bootcamp, Keynote events, cohort socials)• Support with administration of new charity applications and on-boarding• Prepare content for charity support (e.g. FAQs, user journey support articles)• Support with administration of social sector partnerships Show less • Organised a number of keynote events for 100+ people with speakers including Dan Rosenfield (M.D of the Bank of America), Ian David (Chairman of Rolls Royce) and Isabelle Hayhoe (former International Head of the Salesforce Foundation)• Developed and documented an Events Strategy providing the charity with an on-going events structure• Organised a series of special dinner party events involving well known charity speakers• Supported recruitment and setting up of over 80 new teams from 10 leading businesses, raising over £500,000• Aided in the development of new website by testing the user experience • Published a number of blogs read by 200+ people • Wrote newsletters distributed to a readership of 2,500 BeyondMe members • Managed office improvement project• Planned and implemented a team Learning & Development programme Show less

  • BeyondSugar Team Founder

    Nov 2014 - Nov 2015

  • Team Assistant

    Jul 2015 - Oct 2015

  • Events & Engagement

    Sept 2014 - Jun 2015
• 

  Look Ahead Care and Support

  Oct 2015 - May 2018

  Communications and Information Officer

  • Developed and launched organisational transformation programme – communicating planned changes to staff and creating opportunities for feedback• Organised quarterly management meetings, creating a channel for change feedback and two-way analysis of the impact of organisational changes• Implementation lead for Workplace - a digital solution for sharing organisational news and encouraging organisation-wide engagement for over 1,000 employees working across London and the South East• Edited and published weekly newsletter communicating organisational news and updates to over 1,000 members of staff• Organised annual staff conference (attended by 600 employees) to share key organisational messages, launch a change programme and offer a platform for staff to feedback on future plans • Created and continue to edit bi-monthly customer newsletter, with 3,000 copies sent to services across London and the home counties• Managed the organisation’s social media accounts (Twitter and LinkedIn)• Monitored digital growth using Google Analytics and SEO• Ran the organisation’s Quarterly Staff Awards, managing the nominations process and running the awards ceremony• Co-ordinated the development and introduction of new organisational values and branding to support the organisational vision and act as a catalyst for identified areas of required change• Developed and launched new organisational website on Wordpress• Developed and launched new organisational intranet• Organised bi-monthly Chief Executive feedback forums, where employees from different areas have the opportunity to give direct feedback to the CEO• Managed departmental budget Show less

• 

  Alfred Health

  Jul 2018 - Nov 2018

  Internal Communications Officer
• 

  Macquarie University

  Dec 2018 - May 2019

  Communications Advisor
• 

  Afiniti

  Aug 2019 - Dec 2022

  • Senior Change and Communications Consultant

    Nov 2020 - Dec 2022

  • Change and Communications Consultant

    Aug 2019 - Nov 2020
• 

  Hargreaves Lansdown

  Dec 2022 - now

  Senior Business Change Delivery Manager