Bibin Suresh

Experience

• 

  Cox & Kings

  Feb 2007 - Feb 2008

  Executive

  - Preparing itineraries & Costing for all market- Reservation & reconfirmation of files directly with hotel/ agents - Coordinating day to day activities of guests - Handling customer complaints - Report the feed back to head office - Participating the various programmes to represent company. - Escort the vvip groups from the agent

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  Kuoni

  Feb 2008 - Nov 2008

  Travel Associate

  - Preparing itineraries & Costing for European & US market- Reservation & reconfirmation of files directly with hotel/ agents - Coordinating day to day activities of guests - Handling customer complaints - Report the feed back to head office - Participating With Various Activities And Enhance The New Products And Canvas Among The Team. - Handling work related accounting after the sales, billing, and reconciliation of statements.

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  Cox and Kings Kuwait

  Nov 2008 - Jun 2014

  -Efficiently plan, manage, organize and monitor sales targets and thereby ensure the achievement of sales-Manage a healthy data bank of new prospect clients to ensure sales, revenue & profit targets are met in a planned & organized manner-Selling Various Outbound Tour Products -Preparing International Tour Itineraries And Costing.-Handling Worldwide Hotel/Apartment/ Cruise Reservations Through Direct Agents / Online Systems -Managing Corporate Accounts. -To Explore New Markets And Potential Accounts.-Preparing Daily Sales Report (DSR) For The Team.-To Designate, Train And Develop Reservation Agent To Specialize In Leisure Travel Email Marketing. -To Establish And Maintain Effective Working Relations Both Within The Department And With Other Departments.-Distribute seasonal gifts to clients.-To constantly keep in touch with existing and prospecting accounts to ensure that the standard of service agreed are maintained and delivered to their satisfaction-Conduct on site inspections for potential clients-To Implement All Sales Action Plans.-Together With The Head Of Operations , To Execute The Direct Marketing, Advertising, Public Relations And Internet Marketing Plan Etc.-Prepares Monthly Sales Reports.-Problem Solving For The Team. -Reaching The Assigned Targets And Goals Set For The Team. -Complete Synchronization With Senior Team Management And Reportable To Them. -Participating With Various Tourism Board Work Shop /Activities And Enhance The New Products And Canvas Among The Team. -To Perform Any Other Reasonable Duty As Directed By The HOD Sales & Ops. Show less

  • Marketing Manager

    Mar 2010 - Jun 2014

  • CSO

    Nov 2008 - Mar 2010
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  Akbar Holidays ( A Division Of Akbar Online Booking Co.Pvt.Ltd.)

  Jul 2014 - Jun 2016

  Manager - Holidays

  International Holiday Packages, Cruise Vacations, Hotel/Apartment Reservations, Luxury Car Rentals, Specialized Holiday Packages- Adventure, Honeymoon, Short term,Medical,Spa etc, Visa, MICE Travel (Meetings, Incentives, Conferences, & Exhibitions) & Many More

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  Eternity Holidays

  Jun 2016 - Jun 2018

  Manager Holidays
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  Al Rashed International Holidays

  Jun 2018 - now

  Manager Holidays