Ramadan Oladalhaj

Experience

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  Thyssenkrupp Elevator

  Apr 2019 - Nov 2019

  Regional Sales Support Engineer

  - Study Inquires/ tenders regarding technical matters.- Work with all required documents, drawings and specifications and clarify all doubts to sales support department for major projects.- Estimate and prepare commercial quotations during design & build stage.- Study the technical and commercial aspects of tenders/inquiries and design elevators upon it.- Co-ordinate with factories and other departments to propose the best solution for the requirements of the project· - Clarify all the technical and sales doubts during all sales process from design until the execution.In addition to my main job: - I programmed lots of excel tools that developed the whole department and It made the work easier for my colleagues and made the work takes less time which leads to taking more inquiries and more chances for winning major projects.- I worked for Business System/Process & Communication manager and translated brochures, websites, and phone applications (English to Arabic), so it can be more appealing for the middle east customers. Show less

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  Wilo Group

  Aug 2020 - Mar 2022

  Internal Sales Engineer

  - Interpret tender specifications, provide product selection and product recommendations to achieve the specification requirements- Managing ongoing projects by getting all the pump assembled and being responsible on quality control and compliance with the Australian standards such as AS3000, GEMS, and RCM marks for domestic projects. - Provide technical advice to clients to assist with the preparation of their specifications- Making pump selection and performance curves including Duty Points, BEP, Power, Efficiency (Total, Hydraulic, Motor), Infinity Laws, Environment and compliance with AS/NZS electrical requirements.- Check client’s orders and raise purchase orders on factories and local suppliers and support the order management arrives to specifics of the client’s orders.- Assist the external sales team with any technical sales related requirements- Assisting the clients with any electrical related issues regarding the VSD on motors or control boxes. - Liaise closely with Stores Person to ensure correct selection and shipping on time of customer orders. - Handling after service sales matters in relation to warranty claims or for service and repair requests by customers and liaise with our national network of service partners. - Support other parts of the business including Accounts and Marketing departments to support customer account matters or promotion initiatives that require ordering & delivery support. - Improving operational efficiency, developing an Excel VB/Python programs for quoting and technical selections and making SOPs for processes to make the process goes smooth for employees and new incomers. Show less

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  Synertec

  Apr 2022 - now

  - Designed, installed, commissioned, and maintained automation systems using PCS7, S7, and TIA Portal.- Worked with a team of engineers and technicians to ensure that the automation systems were up and running and met the needs of the business.- Developed and implemented automation system improvements to reduce human interference and minimize errors.Current Project: Melbourne Water - Eastern Treatment Plant Siemens PCS7STEP7TIA Portal WinCC STL, VBS

  • Senior Automation Engineer

    Jul 2024 - now

  • Automation Engineer

    Apr 2022 - now