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Claessen Orina

Claessen Orina

Intern

Followers of Claessen Orina126 followers
location of Claessen OrinaNairobi County, Kenya

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  • Timeline

  • About me

    IT Support Specialist with expertise in Computer Hardware & Software Troubleshooting

  • Education

    • Emobilis

      -
      Digital skills Information Technology

    • Graffins college

      -
      Diploma in web design Web development

    • OPSWAT ACADEMY

      2022 - 2022
      Endpoint Compliance Cyber/Computer Forensics and Counterterrorism

    • University of Maryland

      2024 - 2027
      Bachelor's Degree in Cybersecurity Technology Computer Science

    • Atlantic International University

      2020 -
      Bachelor of science in Cybersecurity and Digital Forensics COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

    • Moi University

      2015 - 2017
      Diploma in tourism and hospitality management Tourism and hospitality

  • Experience

    • The Ministry of Tourism

      Jan 2017 - Mar 2017
      Intern

    • Zennith business systems

      Mar 2018 - now
      IT Support Specialist

      Used screen-sharing applications to assist and support customers online. Participated in brainstorming session during meetings, and team trainings.Supported technical team during busy periods by responding to emails, updating customers and monitoring software.Set up equipment for employee use, ensuring proper installation of cables, operating systems, and appropriate software. Educated customers on simple methods to solve common software and hardware related issues.

  • Licenses & Certifications

    • IAB Digital Marketing and Media Foundations Certification

      Google Digital Academy (Skillshop)

    • CSX Cybersecurity Fundamentals Certificate (CSXF)

      Cisco Networking Academy

    • Endpoint compliance associate

      OPSWAT Academy

    • Google Ads Search Certification

      Google Digital Garage

    • Microsoft Professional Program in IT Support

      Junior Achievement USA

    • Teacher Of English To Speakers Of Other Languages (TEFL)

      TESOL Training International