Samuel Oladokun

Experience

• 

  Cotecna Destination and Inspection Limited

  Jun 2007 - Feb 2008

  Graduate Trainee

  Daily and routine maintenance of the mobile scanning machineDaily, routine maintenance and servicing of 20KVA and 80KVA site generators for preventive and corrective measures.Daily and weekly record of 20KVA and 80KVA site generators running activities.Daily and weekly record of scanning activities on site.Ensuring that all mechanical and electrical equipment on site are in good working condition

• 

  Channel IT Group

  Aug 2011 - Jun 2016

  Senior Hardware Engineer

  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks, achieving a 95% customer issue resolution rate.• Helped streamline repair processes and update procedures for support action consistency, resulting in reduction in repair turnaround time.• Collaborated with OEM to integrate new features into products, which resulted to increase in customer satisfaction ratings.• Executed activities involved in planning, deployment, and support of all deployed client products, ensuring a 100% on-time product delivery and customer. Show less

• 

  Equinox Integrated Concepts

  Jul 2016 - Aug 2018

  Regional Activation Manager

  • Spearheaded a major pricing restructure by redirecting focus on consumer willingness to pay instead of product cost; implemented a three-tiered pricing model which increased the average sale by 35% and margin by 12%, resulting in a revenue increase of #2.5 million.• Promoted within 12 months due to strong performance and organizational impact, achieving promotion 1 year ahead of schedule.• Identified steps to manage return rate, resulting in an eventual #4 million sales growth.• Managed a team of 16 Field Operating Officers to improve sales by 65% from an initial 28%, contributing to a revenue increase of #6.5 million. Show less

• 

  Channel IT Group

  Sept 2018 - now

  Business Development Manager

  • Fostered strategic partnerships with industry leaders, facilitating collaborative initiatives to provide holistic solutions and extend market penetration.• Orchestrated seamless product launches in close collaboration with cross-functional teams and original equipment manufacturers (OEMs), aligning offerings with market requirements, resulting in a 30% increase in product adoption. • Showcased the company's brand at prominent industry trade shows and exhibitions, establishing a robust presence and generating a steady stream of prospective clients.• Nurtured trust-based relationships with a diverse portfolio of MTN N to prevent attrition and minimize competition. Show less

• 

  Optasia

  Jan 2023 - now

  MFS Product Manager

  • Fielded inquiries from consumer technology clients and provided guidance on strategy, marketing, product positioning, and product development, resulting in a 20% increase in client satisfaction.• Presented findings and information to management to be used for content management system, resulting in a 30% improvement in content accuracy and relevance.• Drove market initiatives to increase product visibility and market performance, leading to a 28% increase in product sales and revenue.• Performed thorough market research and competitive analysis to understand and effectively communicate the product's value proposition, contributing to a 25% increase in market share.• Created a process flowchart that improved the product flow cycle resulting in a 15% increase in operational efficiency and cost savings. Show less