Martin Mesa

Experience

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  Yamato Sushi Bar

  Jun 2008 - Jul 2009

  General Manager

  Accounts Receivable. Manager of 25 employees. Human Resources Manager. Food and Licor Purchaser, Inventory, Food and Licor Cost, P&L, Payroll.

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  Wendy's

  Jul 2010 - Oct 2011

  General Manager

  Accounts Receivable. Manager of 60 employees. Human Resources Manager. Food Purchaser, Inventory, Food Cost, P&L, Payroll. Developed a Coffee Shop and Barista Training Program.

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  Grupo Académico Panadero Pastelero

  Mar 2011 - Mar 2014

  Instructor

  Pastry and Bakery Instructor.Creator, Director, and Teacher for a New Barista Program.

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  Westmont Hospitality Group

  Apr 2014 - Mar 2021

  Assistant General Manager

  Llevando a cabo un plan de carrera, ya que era primera vez que trabajaba en un hotel, Martin fue escalando posiciones desde supervisor de cocina, restaurante y banquetes en el hotel Hilton Melbourne Beach propiedad de la empresa Westmont hasta moverse a posiciones gerenciales en otros Hoteles manejados por la empresa; Gerente de Alimentos y Bebidas para el DoubleTree Melbourne Beach, Director de Alimentos y Bebidas para el Hilton Garden Inn West Palm Beach para luego seguir como Sub-Gerente del mismo hotel.Entre los mayores logros en esta empresa están:Novato del año, gerente del trimestre, elevar los niveles de ganancia del departamento, participar en la apertura del hotel Hilton Garden Inn en conjunto con el equipo de Beisbol los Astros de Houston, alimentando a mas de 140 jugadores y staff durante el spring training y haciendo lo mismo con los jugadores de ligas menores durante el resto de la temporada. Show less

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  DoubleTree Suites by Hilton Melbourne Beach Oceanfront

  Apr 2014 - Dec 2018

  Food and Beverage Manager

  Restaurant turnaround improving the work environment, employee turnover rate, employee performance, and department profit. Applying new strategies like developing direct Food and Beverage services at the beach and creating new events like theme menus, jazz nights, and movie nights at the pool. Also, developing an employee training handbook to standardize how employees serve in each position resulted in increased guest satisfaction and Tripadvisor reviews.Accounts Receivable. Manager of 30+ employees. Food Purchaser, Inventory, Food and Liquor Cost, P&L, Payroll, Budget. Managed Outlets, Banquet Events, and Kitchen. Show less

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  Hilton Garden Inn West Palm Beach I95 Outlets

  Nov 2018 - Feb 2021

  Time management and results-driven position. Wearing many hats during Covid and supporting General Manager in all the operations aspects of the hotel. Directly managing the Food and Beverage department and co-managing the Front Desk with the general manager. In charge of the hotel's opening, establishing, and developing of the department, both in its operation and hiring personnel, menu development, and training. Worked alongside nutritionists for the Houston Astros team during Spring Training and minor league team during the rest of the season.Executive chef. Accounts receivable. Managed more than 20 employees. Food purchaser, inventory, food & liquor cost, P&L, payroll, budgeting and forecast. Kitchen, restaurant, and banquet management.

  • Asistant General Manager

    Jan 2020 - Feb 2021

  • Director of Food and Beverage

    Nov 2018 - Jan 2020
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  AeroPanda

  Mar 2021 - Jan 2023

  Director of Operations

  Create and develop strategies to guarantee the company's growth in the following areas: inventory management, research, application, and development of new technologies to optimize the company's processes, branding development in social networks, and customer service.

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  Titan Solar Power

  Sept 2022 - Jun 2023

  Energy Consultant

  Assessing the equipment utilized in solar power production, analyzing the clients' power bills, and developing energy strategies to reduce waste and costs while going green.

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  Morrison Healthcare

  Jul 2023 - now

  As the Director of Patient Services, I am committed to ensuring exceptional patient care and satisfaction through strategic leadership and operational excellence. I oversee the entire patient services department, leading a dedicated team to enhance patient experiences, streamline processes, and drive innovative solutions that improve overall care quality. My focus is on fostering a patient-centric culture, optimizing service delivery, and promoting open communication to create a seamless and compassionate healthcare journey. By prioritizing efficiency and excellence, I aim to make a meaningful and lasting impact on patient well-being. Show less As a Patient Service Manager, I am dedicated to ensuring the highest level of care and satisfaction for our patients. With a focus on excellence in healthcare service delivery, I lead a dynamic team in optimizing patient experiences and operational efficiency. My responsibilities include overseeing patient interactions, streamlining processes, and implementing innovative solutions that enhance the overall quality of care. I am committed to fostering a patient-centric culture, promoting open communication, and continually striving for excellence in healthcare service delivery. My goal is to create a seamless and compassionate healthcare journey for every patient, leaving a positive and lasting impact on their well-being. Show less

  • Director of Patient Services

    Jan 2025 - now

  • Patient Service Manager

    Jul 2023 - Feb 2025