Emma Harrington

Experience

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  IBM

  Feb 2001 - Mar 2019

  Performing and leading audits throughout EMEA. Required to quickly understand an extensive range of the corporation’s business units, all support functions and related processes and associated risks. Using a systematic approach and analytical skills to identify, assess and prioritise risks to the organisation, and creative thinking to develop and execute testing strategies. Able to dig deep into processes and contracts and operate with the highest level of integrity to ensure the client’s trust is retained with insightful and honest communication. Gaining client’s agreement with effective negotiation and ability to handling objections and conflict. Improve an organisation’s risk management by developing workable and pragmatic recommendations and monitoring implementation. Create an energised team environment by leading with a personal level of enthusiasm and professionalism. Also performed sensitive investigation activity and application audits. Able to confidently communicate with all levels, including presenting and the production of audit reports for senior executives. A focal point for processes maintaining audit reference information, and preparation of audit analysis for the Chief General Auditor. Support new team members and guest auditors, including the initiation of project work to design mentor program.Two rotations, and working within HR in between (see below role) Show less Administration over web-based communities designed to support pre/new-hires. Responsible for handling a large volume of enrolments, tracking and reporting, and troubleshooting for resolving onboarding issues. Required ownership and an investigative nature, with an ability to create a support network. Role involved designing activities to drive up participation and creating content for communications. Identified tasks for automation and proposed designs to improve user experience. Required a creative and tenacious approach whilst navigating a changing IT landscape. Successfully completed a global program implementation to over 50 countries which required education, management of teams, tracking and coordinating activities under time constraints. Show less Initially worked in UK to support UK and Ireland. Ensured a positive compliance position for the departments by identifying risks or non-compliance situations and promoting the appropriate actions to mitigate. Worked with and tracked operations team to implement remediation activities. Without a hand-over, independently established the requirements of the role. Initially examining SOX control requirements and implemented appropriate methods that became a best practice used by Europe. Role developed to then support all variety of queries in relation to the process to become a trusted advisor. Extended support to CEMA regional teams undergoing AR system implementation and transformation until a satisfactory controls position was obtained.Subsequently selected for an assignment based in IBM Spain. Centralised process and SOX controls from individual Europe countries into a centre. Fully involved in all aspects of project and operational leadership. Ensured the team were able to perform their roles by monitoring skills levels and designing, implementing and delivering education plans. A focal point for the team to manage more complex requirements. Identified and implemented best methods for SOX controls. Led the team to establish work instruction documentation. From the project side worked with Project Manager to create a document of understanding between Countries and the Centre. Performed education assessments and lessons learnt to improve the start-up period of subsequent countries added to the project. Established measurements of success. Designed and monitored survey results to ensure country satisfaction was achieved. Developed job description and team objectives. Worked with other centres to setup automate reporting and tool development. All milestones met. November 2005 - July 2007 in country, August 2007 - January 2009 on assignment. Show less Originally working as a reporting analyst and then promoted to team leader for UK and Ireland.Supported IBM UK, Ireland and South Africa reporting requirements. Used a sound understanding of various business processes combined with SQL and DB2 skills to produce quality reporting used by operations, management, and business partners. Highly analytical with an ability to track and test events through systems to ensure reliable reporting results. Monitored batch jobs and identified and fixed issues so that regular files were produced as timely as possible. Promoted to team leader. Ensured appropriate distribution and prioritisation of teams work and both monitored performance and supported team member’s development.Subsequently selected for an assignment based in IBM Spain performing a subject matter specialist role. Supported a pilot project that transferred management information and reporting tasks from individual countries to a centre of competency. Provided ongoing training, support and general oversight to deliver a successful steady state project. Initially transferred the UK, Ireland, and South African reporting activities into a newly established team. This required the provision of education of both the business information and technical skills whilst remaining fully operational and delivering country requirements. Role developed to support the wider European level covering invoicing and accounts receivable processes. This required the ability to understand subtle differences within similar country processes and to investigation how that was reflected within the data warehouses. Responsibilities included continual education of team, prioritising workloads, and identifying opportunities for reporting commonality and improvements. Analyst and Team Leader February 2001 - August 2003, SME assignment September 2003 - October 2005. Show less

  • Internal Auditor and Audit Team Lead for Corporate Audit EMEA

    Jan 2009 - Mar 2019

  • Pre-hire community administrator

    Jul 2013 - Dec 2015

  • Process Leader and Business Controls

    Nov 2005 - Jan 2009

  • Management Information Team Leader and Reporting Subject Matter Expert

    Feb 2001 - Oct 2005
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  Carnival UK (P&O Cruises & Cunard)

  Mar 2019 - Jun 2020

  Senior Audit Consultant

  Design and delivery of fully budgeted and planned audit programs based on a risk-based review of processes and controls at office, onboard and in the Mumbai manning office. Present regular stakeholder updates for disseminating results and gaining agreement on action plans. Follow-up with management to track implementation of actions and ensure all audit systems current and compliant to department practices. Generating executive level final reports with a focus on material issues. Assist with the annual review of the SOX 404 compliance program including: testing of controls, working with management to implement appropriately designed controls, consulting and troubleshooting, and liaising with external auditors for their reviews. Utilising data driven analytics to periodically review transaction appropriateness and working with report owners to improve report query logic Show less

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  PIIA, CIA

  Jun 2020 - Apr 2021

  Internal Auditor, Process Leadership and Business Controls Professional
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  KINTO U.K. Limited

  May 2021 - now

  Internal Audit Manager