Jesse Slay

Experience

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  Glasheen Farms LLP

  May 2010 - Aug 2010

  Ranch Hand
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  Outdoor Pursuits Center at Texas Tech

  Jan 2011 - Jan 2015

  Shop Manager & Trip Leader

  •Manage equipment valued at over $30,000•Manage 25 shop staff•Monthly statistic reports and expense reports as well as inventory checks•Repair bikes and equipment•Assigned to lead trips such as mountain biking or rock climbing for groups of up to 13 participants, requiring extensive training, experience, and leadership•Able to effectively implement and execute risk management plans as well as emergency evacuation and rescue

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  BNSF Railway

  May 2014 - Aug 2014

  Engineering Intern (Signal)

  Collaborated with signal directors, assistant directors, construction supervisors, and contract programmers to develop online submission tool for signal construction supervisors to upload as-built files from field. Traveled to field locations to oversee signal construction and plans.• Utilized GE ElectrologIXS and Ansaldo Microlok II signal equipment to troubleshoot and test various problems, as well as upload latest software.• Traveled extensively to field locations to shadow signal construction personnel to assist and learn best practices. Show less

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  BNSF Railway

  Jan 2015 - Jun 2020

  Directed employees on signal construction gangs engaged in construction projects to ensure proper installation of signal systems. Worked all over BNSF system on PTC projects, as well as movable bridge upgrades and expansion projects.• Achieved Cutover II qualification through planning and executing several PTC cutovers.• Functioned as temporary signal supervisor on Fort Scott and Afton subdivisions for five months. Enhanced knowledge of maintenance operations within signal department. Show less Prepared and submitted general orders and change management process prior to cutovers. Called routes and completed lineup sheets during cutovers. • Collaborated with various contractors to ensure a safe environment and provide instruction for tasks to be performed.• Coordinated materials management, as well as inventoried containers, released containers, and tracked material usage.• Led various job-safety briefings and cutover briefings to ensure task completion without incident and injury. Show less Shadowed signal and operations positions, including inspector, maintainer, construction supervisor, foreman, trainmaster, project engineer, and various track personnel. Partnered with signal construction team to oversee RCL and up to four signal gangs and two inspectors to ensure safety and quality production.• Performed tests and inspections of intermediates and control points in collaboration with inspectors prior to cutover.• Supported cutovers by ensuring safe working environment, securing track and time, calling routes, lining out and briefing signal gangs, and troubleshooting issues as needed. Show less

  • Supervisor Signals, Kansas City

    Oct 2018 - Jun 2020

  • Signal Construction Supervisor

    Dec 2015 - Sept 2018

  • Assistant Supervisor Signal Construction

    Jun 2015 - Dec 2015

  • Engineering Management Trainee

    Jan 2015 - Jun 2015
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  TNZ TECHNOLOGIES INC

  Oct 2020 - Dec 2023

  Security Infrastructure Engineer

  Provide integrated security systems for client companies, which include analog and IP cameras, network video recorders (NVRs), and access control systems. Design networking equipment infrastructure layout. Provide technical network support, maintain infrastructure, and assist with internal investigations regarding breeches. Walk clients through network and hardware troubleshooting to get systems back online. Maintain and customize network-based access control system. Instruct clients on surveillance and access control software. Show less

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  Optiv

  Dec 2023 - Jul 2024

  Associate MSS TAC Engineer

  Provide frontline maintenance, remote support, and appliance/OS management and health monitoring to customers in a 24x7x365 TAC (Technical Assistance Center) environment. Deliver third-party Authorized Support and Technology Management service lines and directly assist clients with their network and/or security-related issues and needs. • Troubleshoot technical issues over the phone and via secure screen share.• Host troubleshooting conference calls bridging multiple individuals from vendors, clients, third parties, etc.• Responsible for initial triage of incoming client issues.• Facilitate customer communication over the phone and email via a ticketing system.• Document actions in ticketing systems to effectively communicate information to both internal resources and external customers.• Respond in a timely manner (with published SLA) to incidents and support requests.• Perform basic troubleshooting to diagnose common Network problems using fundamental TCP/IP network skills.• Assist engineering staff with lab systems configuration.• Update open ticket status for engineers and other technicians within the ticketing system. Show less