Ben Schlessiger

Experience

• 

  Hot Head Burritos

  Aug 2015 - Jan 2017

  Crew Leader

  Trained new Crew Members on food safety, customer service, and general restaurant procedure. Took customer orders. Prepared and cooked food. Supervised employees. Ensured that restaurant procedure was followed. Performed any general tasks in the store. Originally hired as a Crew Member, promoted to Crew Leader in September of 2016

• 

  Whataburger

  Aug 2018 - Sept 2019

  Crew Member

  Provided customer service to both Dine-in and Drive Thru guests. Resolved customer concerns. Took customer orders. Cooked and prepared orders. Cleaned and maintained equipment.

• 

  Central Texas Coding, LLC.

  Jan 2020 - now

  Data Entry Specialist

  Parses medical documents for key information to be entered into forms. Verifies peer-reviewed corrections have been made to patient medical information forms.

• 

  RayGray LLC.

  Jun 2020 - May 2022

  Founding Partner

  Designed, built, and maintained Linux based Cryptocurrency mining rigs. Maintained ~95% equipment uptime. Organized and executed equipment orders. Led company to a 300% ROI over two years. Remotely coordinated with contractors to service equipment. Compiled monthly reports detailing the company’s finances and hardware performance metrics.

• 

  Colonial Williamsburg Foundation

  Jul 2021 - Apr 2022

  Guest Services Specialist

  Explained what events were occurring at Colonial Williamsburg and sold guests the appropriate tickets for their stay. Provided guests with recommendations on local hotels, restaurants, transportation, and partnered tourists sites. Resolved customer concerns.

• 

  Federal Express Corporation

  Jul 2022 - now

  Technical Services Representative II

  Utilized OWASP top 10 vulnerabilities/web page source code analysis to find and report vulnerabilities found in FedEx owned web apps. Discovered a privilege escalation vulnerability in FedEx’s EPM that allowed unprivileged users to gain local admin rights. Authored and maintain a collection of Bash, Batch, and PowerShell scripts that automate software installation, system updates, device encryption, and other system setup processes. Provides technical support for Windows, Mac, and iOS devices.